Apa hebatnya program transformasi kerajaan?

Translated title of the contribution: What is great about the government’s transformation programme?

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Government Transformation Program (GTP) is a program that emphasizes high performance of civil servants and people’s satisfaction towards services given. To increase satisfaction, massive transformation and progress has been made on a number of sectors such as security, education, infrastructure, and public transport before expanding to other sectors. The government has tried to coordinate the increase in the cost of living through assistance in the form of cash vouchers, discount cards and some subsidies through 1Malaysia products. The greatness of GTP was seen in the context of implementation, impact and acceptance. In terms of implementation, the emphases on the high productivity of civil servants, as measured by the Key Performance Index (KPI) has inspired towards an efficient work production. However the specific impact on the efforts of the government to eradicate crime and corruption are not much felt by the people. This has resulted in the moderate acceptance of the GTP. Survey results found that 51 percent of respondents accepted GTP as moderate, 36 percent accepted it at a high level, while 13 percent accepted it at a low level. This means that the government should improve the effectiveness of the implementation of GTP so that the respondents (64%) who accepted at the low and moderate levels can enjoy the benefits of GTP as has been advocated.

Original languageUndefined/Unknown
Pages (from-to)145-158
Number of pages14
JournalJurnal Komunikasi: Malaysian Journal of Communication
Volume30
Publication statusPublished - 2014

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Crime
Education
Productivity
Costs
civil servant
acceptance
cost of living
public transport
subsidy
corruption
performance
assistance
productivity
offense
infrastructure

Keywords

  • Diffusion of innovation
  • Government Transformation Program (GTP)
  • Policy acceptance
  • Policy development
  • Policy reforms

ASJC Scopus subject areas

  • Communication

Cite this

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title = "Apa hebatnya program transformasi kerajaan?",
abstract = "Government Transformation Program (GTP) is a program that emphasizes high performance of civil servants and people’s satisfaction towards services given. To increase satisfaction, massive transformation and progress has been made on a number of sectors such as security, education, infrastructure, and public transport before expanding to other sectors. The government has tried to coordinate the increase in the cost of living through assistance in the form of cash vouchers, discount cards and some subsidies through 1Malaysia products. The greatness of GTP was seen in the context of implementation, impact and acceptance. In terms of implementation, the emphases on the high productivity of civil servants, as measured by the Key Performance Index (KPI) has inspired towards an efficient work production. However the specific impact on the efforts of the government to eradicate crime and corruption are not much felt by the people. This has resulted in the moderate acceptance of the GTP. Survey results found that 51 percent of respondents accepted GTP as moderate, 36 percent accepted it at a high level, while 13 percent accepted it at a low level. This means that the government should improve the effectiveness of the implementation of GTP so that the respondents (64{\%}) who accepted at the low and moderate levels can enjoy the benefits of GTP as has been advocated.",
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author = "Mahbob, {Maizatul Haizan} and {Wan Sulaiman}, {Wan Ros @ Wan Idros}",
year = "2014",
language = "Undefined/Unknown",
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journal = "Jurnal Komunikasi: Malaysian Journal of Communication",
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AU - Wan Sulaiman, Wan Ros @ Wan Idros

PY - 2014

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N2 - Government Transformation Program (GTP) is a program that emphasizes high performance of civil servants and people’s satisfaction towards services given. To increase satisfaction, massive transformation and progress has been made on a number of sectors such as security, education, infrastructure, and public transport before expanding to other sectors. The government has tried to coordinate the increase in the cost of living through assistance in the form of cash vouchers, discount cards and some subsidies through 1Malaysia products. The greatness of GTP was seen in the context of implementation, impact and acceptance. In terms of implementation, the emphases on the high productivity of civil servants, as measured by the Key Performance Index (KPI) has inspired towards an efficient work production. However the specific impact on the efforts of the government to eradicate crime and corruption are not much felt by the people. This has resulted in the moderate acceptance of the GTP. Survey results found that 51 percent of respondents accepted GTP as moderate, 36 percent accepted it at a high level, while 13 percent accepted it at a low level. This means that the government should improve the effectiveness of the implementation of GTP so that the respondents (64%) who accepted at the low and moderate levels can enjoy the benefits of GTP as has been advocated.

AB - Government Transformation Program (GTP) is a program that emphasizes high performance of civil servants and people’s satisfaction towards services given. To increase satisfaction, massive transformation and progress has been made on a number of sectors such as security, education, infrastructure, and public transport before expanding to other sectors. The government has tried to coordinate the increase in the cost of living through assistance in the form of cash vouchers, discount cards and some subsidies through 1Malaysia products. The greatness of GTP was seen in the context of implementation, impact and acceptance. In terms of implementation, the emphases on the high productivity of civil servants, as measured by the Key Performance Index (KPI) has inspired towards an efficient work production. However the specific impact on the efforts of the government to eradicate crime and corruption are not much felt by the people. This has resulted in the moderate acceptance of the GTP. Survey results found that 51 percent of respondents accepted GTP as moderate, 36 percent accepted it at a high level, while 13 percent accepted it at a low level. This means that the government should improve the effectiveness of the implementation of GTP so that the respondents (64%) who accepted at the low and moderate levels can enjoy the benefits of GTP as has been advocated.

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KW - Government Transformation Program (GTP)

KW - Policy acceptance

KW - Policy development

KW - Policy reforms

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