Waste in health information systems

a systematic review

Nadia Awang Kalong, Maryati Mohd. Yusof

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Purpose: The purpose of this paper is to discuss a systematic review on waste identification related to health information systems (HIS) in Lean transformation. Design/methodology/approach: A systematic review was conducted on 19 studies to evaluate Lean transformation and tools used to remove waste related to HIS in clinical settings. Findings: Ten waste categories were identified, along with their relationships and applications of Lean tool types related to HIS. Different Lean tools were used at the early and final stages of Lean transformation; the tool selection depended on the waste characteristic. Nine studies reported a positive impact from Lean transformation in improving daily work processes. The selection of Lean tools should be made based on the timing, purpose and characteristics of waste to be removed. Research limitations/implications: Overview of waste and its category within HIS and its analysis from socio-technical perspectives enabled the identification of its root cause in a holistic and rigorous manner. Practical implications: Understanding waste types, their root cause and review of Lean tools could subsequently lead to the identification of mitigation approach to prevent future error occurrence. Originality/value: Specific waste models for HIS settings are yet to be developed. Hence, the identification of the waste categories could guide future implementation of Lean transformations in HIS settings.

Original languageEnglish
Pages (from-to)341-357
Number of pages17
JournalInternational Journal of Health Care Quality Assurance
Volume30
Issue number4
DOIs
Publication statusPublished - 2017

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Health Information Systems
Health information systems
Systematic review
Research

Keywords

  • Health information systems
  • Lean
  • Quality improvement
  • Systematic review
  • Waste

ASJC Scopus subject areas

  • Health Policy

Cite this

Waste in health information systems : a systematic review. / Awang Kalong, Nadia; Mohd. Yusof, Maryati.

In: International Journal of Health Care Quality Assurance, Vol. 30, No. 4, 2017, p. 341-357.

Research output: Contribution to journalArticle

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