Visual interaction patterns of students' feedback

Reliability and usability of Teaching and Supervision Evaluation System (TESES)

Uswatun Bakar, Azizah Jaafar

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Teaching and Supervision Evaluation System (TESES), is a system to evaluate the quality of teaching and supervision from students' perspective. It is an official student feedback system used to evaluate efficiency and effectiveness of the Quality Management System (QMS) MS ISO 9001:2008 for management of undergraduate and graduate studies. In addition, the input obtained from the students will be used to continually improve and enhance the quality of teaching and learning at Universiti Kebangsaan Malaysia. Although the feedback from the system can contribute to improving the quality of the programs but the usability issues in terms of effectiveness and efficiency of the system design along with the reliability of the inputs and feedbacks from the students are disputable. Subsequently, these issues are studied in order to improve the system. This study use a triangulation method which is an integration of the three techniques; namely survey, observation through eye tracking technique and interviews, carried out on a sample consists of 30 students from the Faculty of Information Science and Technology. The visual interaction patterns, usability problems and the reliability level of student feedback are identified at the end of the study.

Original languageEnglish
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Pages776-787
Number of pages12
Volume8237 LNCS
DOIs
Publication statusPublished - 2013
Event3rd International Visual Informatics Conference, IVIC 2013 - Selangor
Duration: 13 Nov 201315 Nov 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8237 LNCS
ISSN (Print)03029743
ISSN (Electronic)16113349

Other

Other3rd International Visual Informatics Conference, IVIC 2013
CitySelangor
Period13/11/1315/11/13

Fingerprint

Usability
Teaching
Students
Feedback
Evaluation
Interaction
Eye Tracking
Malaysia
Quality Management
Evaluate
Feedback Systems
Information science
Triangulation
Quality management
System Design
Information technology
Vision
Systems analysis

Keywords

  • eye tracking
  • reliability
  • teaching and supervision evaluation system and triangulation method
  • usability

ASJC Scopus subject areas

  • Computer Science(all)
  • Theoretical Computer Science

Cite this

Bakar, U., & Jaafar, A. (2013). Visual interaction patterns of students' feedback: Reliability and usability of Teaching and Supervision Evaluation System (TESES). In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 8237 LNCS, pp. 776-787). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8237 LNCS). https://doi.org/10.1007/978-3-319-02958-0_70

Visual interaction patterns of students' feedback : Reliability and usability of Teaching and Supervision Evaluation System (TESES). / Bakar, Uswatun; Jaafar, Azizah.

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 8237 LNCS 2013. p. 776-787 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8237 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Bakar, U & Jaafar, A 2013, Visual interaction patterns of students' feedback: Reliability and usability of Teaching and Supervision Evaluation System (TESES). in Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). vol. 8237 LNCS, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 8237 LNCS, pp. 776-787, 3rd International Visual Informatics Conference, IVIC 2013, Selangor, 13/11/13. https://doi.org/10.1007/978-3-319-02958-0_70
Bakar U, Jaafar A. Visual interaction patterns of students' feedback: Reliability and usability of Teaching and Supervision Evaluation System (TESES). In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 8237 LNCS. 2013. p. 776-787. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). https://doi.org/10.1007/978-3-319-02958-0_70
Bakar, Uswatun ; Jaafar, Azizah. / Visual interaction patterns of students' feedback : Reliability and usability of Teaching and Supervision Evaluation System (TESES). Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 8237 LNCS 2013. pp. 776-787 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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