Video recording feedback in communication and counselling among pharmacy students. Is it better than verbal feedback?

Tee Pey Chiau, Adliah Mhd Ali, Mohd Makmor Bakry, Norazrina Azmi, Thomas Paraidathatu

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Objectives: This study was conducted to evaluate the effect of video recording feedback in comparison to verbal feedback in communication and counselling among pharmacy students in Universiti Kebangsaan Malaysia. Methods: Fourth year pharmacy students (N=45) were randomly assigned into three groups, where students received either video feedback (N=16), verbal feedback (N=16) or no feedback (control group) [N=13] after counselling session. The students’ performances of communication and counselling skills were assessed by assessors consisting academician and practising pharmacist prior and post interventions. Results: Communication skills of the students in the video and verbal groups were significantly improved compared to the control group (p<0.05). It was found that student’s counselling skills were not significantly influenced by their academic performances (cumulative grade point average) and cultural background of different races. However, gender may has significant influence on the students’ performance in general communication (p=0.014). Conclusion: Video recording feedback could potentially be used as a new teaching method in general communication and counselling among UKM pharmacy students in the future.

Original languageEnglish
Pages (from-to)246-250
Number of pages5
JournalIndian Journal of Pharmaceutical Education and Research
Volume50
Issue number2
DOIs
Publication statusPublished - 1 Apr 2016

Fingerprint

Pharmacy Students
Video Recording
Counseling
Communication
Students
Control Groups
Malaysia
Pharmacists
Teaching

Keywords

  • Communication and counselling
  • Pharmacy students
  • Verbal feedback
  • Video recording feedback

ASJC Scopus subject areas

  • Pharmacology, Toxicology and Pharmaceutics(all)

Cite this

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title = "Video recording feedback in communication and counselling among pharmacy students. Is it better than verbal feedback?",
abstract = "Objectives: This study was conducted to evaluate the effect of video recording feedback in comparison to verbal feedback in communication and counselling among pharmacy students in Universiti Kebangsaan Malaysia. Methods: Fourth year pharmacy students (N=45) were randomly assigned into three groups, where students received either video feedback (N=16), verbal feedback (N=16) or no feedback (control group) [N=13] after counselling session. The students’ performances of communication and counselling skills were assessed by assessors consisting academician and practising pharmacist prior and post interventions. Results: Communication skills of the students in the video and verbal groups were significantly improved compared to the control group (p<0.05). It was found that student’s counselling skills were not significantly influenced by their academic performances (cumulative grade point average) and cultural background of different races. However, gender may has significant influence on the students’ performance in general communication (p=0.014). Conclusion: Video recording feedback could potentially be used as a new teaching method in general communication and counselling among UKM pharmacy students in the future.",
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AB - Objectives: This study was conducted to evaluate the effect of video recording feedback in comparison to verbal feedback in communication and counselling among pharmacy students in Universiti Kebangsaan Malaysia. Methods: Fourth year pharmacy students (N=45) were randomly assigned into three groups, where students received either video feedback (N=16), verbal feedback (N=16) or no feedback (control group) [N=13] after counselling session. The students’ performances of communication and counselling skills were assessed by assessors consisting academician and practising pharmacist prior and post interventions. Results: Communication skills of the students in the video and verbal groups were significantly improved compared to the control group (p<0.05). It was found that student’s counselling skills were not significantly influenced by their academic performances (cumulative grade point average) and cultural background of different races. However, gender may has significant influence on the students’ performance in general communication (p=0.014). Conclusion: Video recording feedback could potentially be used as a new teaching method in general communication and counselling among UKM pharmacy students in the future.

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