Value co-creation

Embedding the value elements in critical success factor for e-government system Development

Cik Nora Salleh, Yazrina Yahya, Mohammed Alaa H Altemimi, Muriati Mukhtar

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

The success of electronic government initiatives depend on many factors. among other is critical success factor (CSF). CSF refers to the limited number of areas in which satisfactory results will ensure successful competitive performance for the individual. department or organization [1]. It had been used significantly to present or identify few key factors that organizations should focus in order to be successful. CSF can be categorized into groups of factor such as human factors. technology. culture and infrastructure. Based on analysis conducted there are many CSF available to aid in the e-government system development. However available CSF does not promote the value-in-use element as such current systems developed using the existing CSF are lacked in the value-in-use aspect. Value-in-use is the satisfaction of wants and needs provided by the direct consumption of goods and services [15]. Value in use should be contrasted with the similar phrase. value in exchange [15]. This research will indentify the CSF. that will be focused to embed the value elements for eGovernment system development The value elements will be found from the value co-creation among the system provider and customer. The Service Dominant Logic (S-D Logic) and Experience Co-Creation value insights will be used to establish CSFs co-creation value and therefore it will aid the system development by ensuring the value-in-use is embedded in the system.

Original languageEnglish
Title of host publicationProceedings 2010 International Symposium on Information Technology - Visual Informatics, ITSim'10
Volume1
DOIs
Publication statusPublished - 2010
Event2010 International Symposium on Information Technology, ITSim'10 - Kuala Lumpur
Duration: 15 Jun 201017 Jun 2010

Other

Other2010 International Symposium on Information Technology, ITSim'10
CityKuala Lumpur
Period15/6/1017/6/10

Fingerprint

Human engineering

Keywords

  • Co-creation value
  • Critical success factor
  • e-government
  • S-D Logic

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Information Systems

Cite this

Salleh, C. N., Yahya, Y., Altemimi, M. A. H., & Mukhtar, M. (2010). Value co-creation: Embedding the value elements in critical success factor for e-government system Development. In Proceedings 2010 International Symposium on Information Technology - Visual Informatics, ITSim'10 (Vol. 1). [5561356] https://doi.org/10.1109/ITSIM.2010.5561356

Value co-creation : Embedding the value elements in critical success factor for e-government system Development. / Salleh, Cik Nora; Yahya, Yazrina; Altemimi, Mohammed Alaa H; Mukhtar, Muriati.

Proceedings 2010 International Symposium on Information Technology - Visual Informatics, ITSim'10. Vol. 1 2010. 5561356.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Salleh, CN, Yahya, Y, Altemimi, MAH & Mukhtar, M 2010, Value co-creation: Embedding the value elements in critical success factor for e-government system Development. in Proceedings 2010 International Symposium on Information Technology - Visual Informatics, ITSim'10. vol. 1, 5561356, 2010 International Symposium on Information Technology, ITSim'10, Kuala Lumpur, 15/6/10. https://doi.org/10.1109/ITSIM.2010.5561356
Salleh CN, Yahya Y, Altemimi MAH, Mukhtar M. Value co-creation: Embedding the value elements in critical success factor for e-government system Development. In Proceedings 2010 International Symposium on Information Technology - Visual Informatics, ITSim'10. Vol. 1. 2010. 5561356 https://doi.org/10.1109/ITSIM.2010.5561356
Salleh, Cik Nora ; Yahya, Yazrina ; Altemimi, Mohammed Alaa H ; Mukhtar, Muriati. / Value co-creation : Embedding the value elements in critical success factor for e-government system Development. Proceedings 2010 International Symposium on Information Technology - Visual Informatics, ITSim'10. Vol. 1 2010.
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