Validating the IS-impact model: Two exploratory case studies in China And Malaysia

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

For over a decade, IT expenditure in China and Malaysia has shown a significant increase, as organisations in these countries are increasingly dependent on information systems (IS) for achieving strategic advantages and business benefits. However, there have been numerous reports of dissatisfaction with IS, and in some cases the effectiveness of the information systems have yet to be reviewed. Two exploratory case studies reported in this paper are the first phase of an overall research in validating the IS-Impact model introduced by Gable, Sedera and Chan in two countries: China and Malaysia. This validation research aims to produce a standard measuring model across different contexts. The purpose of this paper is to present preliminary findings from two exploratory case studies, attempt to test the feasibility of the research design and to investigate applicability of the IS-Impact model in Chinese and Malaysian organisations. Twenty-nine respondents from a Chinese private company and seventeen respondents from a state government in Malaysia were involved in these studies. Findings indicated that most of existing IS-Impact measures are applicable in the study contexts, however, there are some new measures informed by the respondents. Feedback from the case studies also suggested necessary modifications to the Mandarin instrument.

Original languageEnglish
Title of host publicationPACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment
Publication statusPublished - 2009
Externally publishedYes
Event13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009 - Hyderabad
Duration: 10 Jul 200912 Jul 2009

Other

Other13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009
CityHyderabad
Period10/7/0912/7/09

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Keywords

  • China
  • Context extension
  • Exploratory case study
  • IS success model
  • IS-impact
  • Malaysia
  • Model validation
  • Pilot study

ASJC Scopus subject areas

  • Information Systems

Cite this

Cao, L., & Elias, N. F. (2009). Validating the IS-impact model: Two exploratory case studies in China And Malaysia. In PACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment

Validating the IS-impact model : Two exploratory case studies in China And Malaysia. / Cao, Lan; Elias, Nur Fazidah.

PACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment. 2009.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Cao, L & Elias, NF 2009, Validating the IS-impact model: Two exploratory case studies in China And Malaysia. in PACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment. 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009, Hyderabad, 10/7/09.
Cao L, Elias NF. Validating the IS-impact model: Two exploratory case studies in China And Malaysia. In PACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment. 2009
Cao, Lan ; Elias, Nur Fazidah. / Validating the IS-impact model : Two exploratory case studies in China And Malaysia. PACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment. 2009.
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