Using a deductive approach in validating a measurement model

Research output: Contribution to journalArticle

Abstract

Information Systems researchers have employed a diversity of sometimes inconsistent measures of information system (IS) success, seldom explicating the rationale, thereby complicating the choice for future researchers. Moreover, less attention has been given to developing a standard measurement model that can be used across different context. Hence, not many researchers investigate the external validity of a measurement model, that is, to investigate the extent to which a theory or model can be generalized beyond the parameters of the previous research. In response to these and other issues, we re-validate and extend a measurement model that have been developed and validated in the Australian context to Malaysia. This measurement model is developed for measuring the impact of information systems to organisations. We aim to produce a robust and simple yet generalisable model that can be used across different contexts. This paper reported the findings of the IS-Impact model re-validation study at a state government in Malaysia with 77 users of a financial system that is currently being used at eleven state governments in Malaysia. A qualitative survey was employed to investigate the applicability of the IS-Impact model for the Malaysian context. A total of 278 impact statements or citations were extracted from the survey. Using a deductive approach, we coded or mapped these impact citations to the IS-Impact model which contains 37 perceptual measures along four dimensions for content validity. Findings indicate that 24 out of the 37 measures of the IS-Impact model were supported by the data. A new measure is identified and found reasonably appropriate to be added in the model. The outcome from the survey shows that the IS-Impact model can be used by both Malaysian and Australian organisations in measuring the success of their information systems. This study proved that a measurement model can be used across multiple contexts (e.g. types of IS, national, and language) even though some differences between contexts are applied.

Original languageEnglish
Pages (from-to)329-336
Number of pages8
JournalAustralian Journal of Basic and Applied Sciences
Volume6
Issue number8
Publication statusPublished - Aug 2012

Fingerprint

Information systems
Measurement model
Malaysia
Citations
State government
Information systems success
Financial system
Content validity
Language
Rationale
External validity

Keywords

  • Deductive Approach
  • Information System Impact
  • Information System Success
  • Malaysia
  • Public Sector
  • Qualitative Survey

ASJC Scopus subject areas

  • General

Cite this

Using a deductive approach in validating a measurement model. / Elias, Nur Fazidah.

In: Australian Journal of Basic and Applied Sciences, Vol. 6, No. 8, 08.2012, p. 329-336.

Research output: Contribution to journalArticle

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