Usability in practice

Perception and practicality of management and practitioners

Hoo Meei Hao, Azizah Jaafar

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

Usability has been plagued in many years since the birth of the term called human computer interaction. Many studies have proved numerous benefits gained from usability, from the software product specifically to the business as a whole. Moreover, international standards, and guidelines have incorporated usability in the quality assessment. As there is growth of software consultancy industry in the recent years and the concept and theories have been introduced in the education curriculum in Malaysia, we are wondering if the practice of usability is in the ICT industry specifically in the interactive computer-based system. We have developed a preliminary qualitative and quantitative assessment for both managers and practitioners in the ICT companies in Klang valley, Malaysia. The purpose of the assessment is to understand and to evaluate the practice of usability among practitioners in ICT companies in Malaysia. The research uses both structured questionnaire and follow-up by semi-structured interview either through face-to-face or email. The pilot result shows that average scale range from 4 to 4.6 out of 5 perceptively and practically importance putting usability in determines a project success, average scale range from 3.4 to 3.8 out of 5 agree to put usability concept in their practice of design and development, and average scale range from 3.8 to 4.1 out of 5 perceptively and practically importance to include usability criteria in their designed system.

Original languageEnglish
Title of host publicationProceedings of the 2011 International Conference on Pattern Analysis and Intelligent Robotics, ICPAIR 2011
Pages211-216
Number of pages6
Volume2
DOIs
Publication statusPublished - 2011
Event2011 International Conference on Pattern Analysis and Intelligent Robotics - Special Track on Human Centered Multimedia Analysis, ICPAIR 2011 - Putrajaya
Duration: 28 Jun 201129 Jun 2011

Other

Other2011 International Conference on Pattern Analysis and Intelligent Robotics - Special Track on Human Centered Multimedia Analysis, ICPAIR 2011
CityPutrajaya
Period28/6/1129/6/11

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Industry
Electronic mail
Human computer interaction
Curricula
Managers
Education

Keywords

  • Malaysia
  • management
  • practitioners
  • usability in practice

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Vision and Pattern Recognition
  • Human-Computer Interaction

Cite this

Hao, H. M., & Jaafar, A. (2011). Usability in practice: Perception and practicality of management and practitioners. In Proceedings of the 2011 International Conference on Pattern Analysis and Intelligent Robotics, ICPAIR 2011 (Vol. 2, pp. 211-216). [5976928] https://doi.org/10.1109/ICPAIR.2011.5976928

Usability in practice : Perception and practicality of management and practitioners. / Hao, Hoo Meei; Jaafar, Azizah.

Proceedings of the 2011 International Conference on Pattern Analysis and Intelligent Robotics, ICPAIR 2011. Vol. 2 2011. p. 211-216 5976928.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Hao, HM & Jaafar, A 2011, Usability in practice: Perception and practicality of management and practitioners. in Proceedings of the 2011 International Conference on Pattern Analysis and Intelligent Robotics, ICPAIR 2011. vol. 2, 5976928, pp. 211-216, 2011 International Conference on Pattern Analysis and Intelligent Robotics - Special Track on Human Centered Multimedia Analysis, ICPAIR 2011, Putrajaya, 28/6/11. https://doi.org/10.1109/ICPAIR.2011.5976928
Hao HM, Jaafar A. Usability in practice: Perception and practicality of management and practitioners. In Proceedings of the 2011 International Conference on Pattern Analysis and Intelligent Robotics, ICPAIR 2011. Vol. 2. 2011. p. 211-216. 5976928 https://doi.org/10.1109/ICPAIR.2011.5976928
Hao, Hoo Meei ; Jaafar, Azizah. / Usability in practice : Perception and practicality of management and practitioners. Proceedings of the 2011 International Conference on Pattern Analysis and Intelligent Robotics, ICPAIR 2011. Vol. 2 2011. pp. 211-216
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