Understanding E-money adoption

Extending the unified theory of acceptance and use of technology (UTAUT)

Perengki Susanto, Nor Liza Abdullah, Iskandar Zainuddin Rela, Yunia Wardi

Research output: Contribution to journalArticle

Abstract

This paper extends the unified theory of acceptance and use of technology (UTAUT) to analyse acceptance and use of technology in a consumer context of e-money. Understanding of the main determinants of e-money adoption is important for Bank Central of Indonesia and issuer. We use a conceptual model that extends UTAUT to explain behaviour intention and usage behaviour of e-money. To test the conceptual model we collected data from Indonesia (337 valid cases). Our results support some relationship of UTAUT, such as facilitating conditions, hedonic motivation, habit, and price value. To explain usage behaviour of e-money the most importance factor is behavioural intention to use e-money. The theoretical and managerial implications of this study are discussed. We conclude limitations of study and suggestions for future research.

Original languageEnglish
Pages (from-to)335-345
Number of pages11
JournalInternational Journal of Applied Business and Economic Research
Volume15
Issue number18
Publication statusPublished - 1 Jan 2017

Fingerprint

Acceptance
E-money
Conceptual model
Indonesia
Factors
Intention to use
Behavioral intention
Habit
Central bank

Keywords

  • And usage behaviour
  • Behavioural intention
  • E-money
  • UTAUT

ASJC Scopus subject areas

  • Business and International Management
  • Economics and Econometrics

Cite this

Understanding E-money adoption : Extending the unified theory of acceptance and use of technology (UTAUT). / Susanto, Perengki; Abdullah, Nor Liza; Rela, Iskandar Zainuddin; Wardi, Yunia.

In: International Journal of Applied Business and Economic Research, Vol. 15, No. 18, 01.01.2017, p. 335-345.

Research output: Contribution to journalArticle

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