Training and education program as a major determinant of quality improvement in Malaysian electrical and electronics industry

Muhammad Madi Bin Abdullah, Jegak Ulib, Azman Ismail

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Organizations that are committed to quality improvement invest heavily in training and education (T&Ed) program of their employees. T&Ed program is therefore becomes an important aspect in the human resource management. The aim of the paper is to examine the influence of training and education program on quality improvement in 255 Electrical and Electronics (E&E) firms in Malaysia. The findings reveal that quality improvement in the Malaysian electrical and electronics industries are significantly influenced by training and education. Thus, this study has empirically shown that quality improvement will increase when the firms implement more training and educational programs.

Original languageEnglish
Pages (from-to)205-219
Number of pages15
JournalInternational Journal of Business and Management Science
Volume1
Issue number2
Publication statusPublished - Dec 2008
Externally publishedYes

Fingerprint

Electronics industry
Education
Quality improvement
Employees
Malaysia
Human resource management

Keywords

  • Electrical and electronics industry
  • Quality Improvement
  • Training and education program

ASJC Scopus subject areas

  • Business and International Management
  • Economics and Econometrics

Cite this

Training and education program as a major determinant of quality improvement in Malaysian electrical and electronics industry. / Abdullah, Muhammad Madi Bin; Ulib, Jegak; Ismail, Azman.

In: International Journal of Business and Management Science, Vol. 1, No. 2, 12.2008, p. 205-219.

Research output: Contribution to journalArticle

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