Towards a product independent ERP training model

An Insight from a literature review

Seyed Mohammad Motahar, Muriati Mukhtar, Nurhizam Safie Mohd Satar, Muhamad Yusnorizam Ma'arif, Shima Mostafavi

Research output: Contribution to journalArticle

Abstract

ERP can be called as one of the most significant contributions of computer science and particularly information systems for the business environment which can support all complicated business process of an organisation including sale, purchase, warehouse and manufacturing into a single database. For such complex system like ERP, implementation involves much collaboration which raises the concern of the success of the project. Among most significant success and failure factors of ERP implementation cited in the literature are training and consultation. For many years the majority of ERP vendors promote their product specific training models as long-term and expensive allowing the organisation to gain knowledge of the ERP system and the way it handles the business process. However, recent studies showed that ERP training can be conducted in the short term and with minimum investment and yet to be effective. Findings triggered a signal and opened a new door for research to investigate vendor-independent training models that require limited investment in training and consultancy. This paper aims to provide an overview of the literature; highlighting the research methods and theories used by authors towards building ERP training models and methods.

Original languageEnglish
JournalAustralasian Journal of Information Systems
Volume22
DOIs
Publication statusPublished - 1 Jan 2018

Fingerprint

Enterprise resource planning
Industry
Warehouses
Literature review
Computer science
Large scale systems
Sales
Information systems

Keywords

  • ERP
  • ERP learning
  • ERP teaching
  • ERP training

ASJC Scopus subject areas

  • Information Systems
  • Business, Management and Accounting (miscellaneous)
  • Human-Computer Interaction
  • Information Systems and Management

Cite this

Towards a product independent ERP training model : An Insight from a literature review. / Motahar, Seyed Mohammad; Mukhtar, Muriati; Mohd Satar, Nurhizam Safie; Ma'arif, Muhamad Yusnorizam; Mostafavi, Shima.

In: Australasian Journal of Information Systems, Vol. 22, 01.01.2018.

Research output: Contribution to journalArticle

@article{92360db0086e417ca29a61a44d1ab111,
title = "Towards a product independent ERP training model: An Insight from a literature review",
abstract = "ERP can be called as one of the most significant contributions of computer science and particularly information systems for the business environment which can support all complicated business process of an organisation including sale, purchase, warehouse and manufacturing into a single database. For such complex system like ERP, implementation involves much collaboration which raises the concern of the success of the project. Among most significant success and failure factors of ERP implementation cited in the literature are training and consultation. For many years the majority of ERP vendors promote their product specific training models as long-term and expensive allowing the organisation to gain knowledge of the ERP system and the way it handles the business process. However, recent studies showed that ERP training can be conducted in the short term and with minimum investment and yet to be effective. Findings triggered a signal and opened a new door for research to investigate vendor-independent training models that require limited investment in training and consultancy. This paper aims to provide an overview of the literature; highlighting the research methods and theories used by authors towards building ERP training models and methods.",
keywords = "ERP, ERP learning, ERP teaching, ERP training",
author = "Motahar, {Seyed Mohammad} and Muriati Mukhtar and {Mohd Satar}, {Nurhizam Safie} and Ma'arif, {Muhamad Yusnorizam} and Shima Mostafavi",
year = "2018",
month = "1",
day = "1",
doi = "10.3127/ajis.v22i0.1537",
language = "English",
volume = "22",
journal = "Australasian Journal of Information Systems",
issn = "1039-7841",
publisher = "UQ Business School, The University of Queensland",

}

TY - JOUR

T1 - Towards a product independent ERP training model

T2 - An Insight from a literature review

AU - Motahar, Seyed Mohammad

AU - Mukhtar, Muriati

AU - Mohd Satar, Nurhizam Safie

AU - Ma'arif, Muhamad Yusnorizam

AU - Mostafavi, Shima

PY - 2018/1/1

Y1 - 2018/1/1

N2 - ERP can be called as one of the most significant contributions of computer science and particularly information systems for the business environment which can support all complicated business process of an organisation including sale, purchase, warehouse and manufacturing into a single database. For such complex system like ERP, implementation involves much collaboration which raises the concern of the success of the project. Among most significant success and failure factors of ERP implementation cited in the literature are training and consultation. For many years the majority of ERP vendors promote their product specific training models as long-term and expensive allowing the organisation to gain knowledge of the ERP system and the way it handles the business process. However, recent studies showed that ERP training can be conducted in the short term and with minimum investment and yet to be effective. Findings triggered a signal and opened a new door for research to investigate vendor-independent training models that require limited investment in training and consultancy. This paper aims to provide an overview of the literature; highlighting the research methods and theories used by authors towards building ERP training models and methods.

AB - ERP can be called as one of the most significant contributions of computer science and particularly information systems for the business environment which can support all complicated business process of an organisation including sale, purchase, warehouse and manufacturing into a single database. For such complex system like ERP, implementation involves much collaboration which raises the concern of the success of the project. Among most significant success and failure factors of ERP implementation cited in the literature are training and consultation. For many years the majority of ERP vendors promote their product specific training models as long-term and expensive allowing the organisation to gain knowledge of the ERP system and the way it handles the business process. However, recent studies showed that ERP training can be conducted in the short term and with minimum investment and yet to be effective. Findings triggered a signal and opened a new door for research to investigate vendor-independent training models that require limited investment in training and consultancy. This paper aims to provide an overview of the literature; highlighting the research methods and theories used by authors towards building ERP training models and methods.

KW - ERP

KW - ERP learning

KW - ERP teaching

KW - ERP training

UR - http://www.scopus.com/inward/record.url?scp=85059469189&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85059469189&partnerID=8YFLogxK

U2 - 10.3127/ajis.v22i0.1537

DO - 10.3127/ajis.v22i0.1537

M3 - Article

VL - 22

JO - Australasian Journal of Information Systems

JF - Australasian Journal of Information Systems

SN - 1039-7841

ER -