Abstract
In the past, open innovation has been studied from the perspective of manufacturing businesses, while services have received much less attention, regardless of the predominant role they play in advanced economies. The present study focuses on open service innovation in tourism industry. We study the moderating effect of competition intensity on the relation between business performance and open service innovation in tourism industry. Analysing data from managers of 346 travel agen-cies, this study shows that open service innovation has a positive effect on business performance and this effect increases by competition intensity construct.
| Original language | English |
|---|---|
| Pages (from-to) | 691-698 |
| Number of pages | 8 |
| Journal | Current Science |
| Volume | 109 |
| Issue number | 4 |
| Publication status | Published - 2015 |
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Keywords
- Business performance
- Competition intensity
- Open service innovation
- Travel agencies
ASJC Scopus subject areas
- General
Cite this
The role of open service innovation in enhancing business performance : The moderating effects of competitive intensity. / Foroughi, Amir; Buang, Nor Aishah; Che Senik, Zizah; Hajmirsadeghi, Reihaneh Sadat; Bagheri, Mahdi Mohammad.
In: Current Science, Vol. 109, No. 4, 2015, p. 691-698.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - The role of open service innovation in enhancing business performance
T2 - The moderating effects of competitive intensity
AU - Foroughi, Amir
AU - Buang, Nor Aishah
AU - Che Senik, Zizah
AU - Hajmirsadeghi, Reihaneh Sadat
AU - Bagheri, Mahdi Mohammad
PY - 2015
Y1 - 2015
N2 - In the past, open innovation has been studied from the perspective of manufacturing businesses, while services have received much less attention, regardless of the predominant role they play in advanced economies. The present study focuses on open service innovation in tourism industry. We study the moderating effect of competition intensity on the relation between business performance and open service innovation in tourism industry. Analysing data from managers of 346 travel agen-cies, this study shows that open service innovation has a positive effect on business performance and this effect increases by competition intensity construct.
AB - In the past, open innovation has been studied from the perspective of manufacturing businesses, while services have received much less attention, regardless of the predominant role they play in advanced economies. The present study focuses on open service innovation in tourism industry. We study the moderating effect of competition intensity on the relation between business performance and open service innovation in tourism industry. Analysing data from managers of 346 travel agen-cies, this study shows that open service innovation has a positive effect on business performance and this effect increases by competition intensity construct.
KW - Business performance
KW - Competition intensity
KW - Open service innovation
KW - Travel agencies
UR - http://www.scopus.com/inward/record.url?scp=84940403667&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84940403667&partnerID=8YFLogxK
M3 - Article
VL - 109
SP - 691
EP - 698
JO - Current Science
JF - Current Science
SN - 0011-3891
IS - 4
ER -