The relationships between organizational justice, organizational citizenship behavior and job satisfaction

Fatimah Omar, A. M. Amiraa, Fatimah Wati Halim

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Job satisfaction is the most researched concept studied in industrial and organizational psychology since researches had found it to be related to factors that are important in creating a better organization. Hence the first objective of this study was to examine the relationship between organizational justice and organizational citizenship behavior with job satisfaction among secondary school teachers in Selangor, Malaysia. Secondly, it identified effects of the dimensions of organizational justice and organizational citizenship on job satisfaction. Finally this study looked at the moderating effect of organizational citizenship behavior on the relationship between job satisfaction and organizational justice. The psychometric measurement tools used for data collection were: Organization Justice Scale (OJS), Organizational Citizenship Behavior (OCB) and Minnesota Satisfaction Questionnaire (MSQ). Data collected were analyzed using Pearson correlation and multiple regressions. Results showed significant relationships between organizational justice and job satisfaction, organizational citizenship behavior and job satisfaction. Organizational justice was found to have a positive significant relationship with job satisfaction where organizational citizenship behavior acts as a moderator between the two variables.

Original languageEnglish
Pages (from-to)115-121
Number of pages7
JournalPertanika Journal of Social Science and Humanities
Volume19
Issue numberSPEC. ISSUE
Publication statusPublished - Oct 2011

Fingerprint

job satisfaction
citizenship
justice
industrial psychology
organizational psychology
organization
secondary school teacher
moderator
Organizational citizenship behavior
Organizational justice
Job satisfaction
Justice
Job Satisfaction
Citizenship
psychometrics
Malaysia
regression
questionnaire

Keywords

  • Job satisfaction
  • Organizational citizenship behavior
  • Organizational justice
  • Teachers

ASJC Scopus subject areas

  • Arts and Humanities(all)
  • Business, Management and Accounting(all)
  • Economics, Econometrics and Finance(all)
  • Social Sciences(all)

Cite this

The relationships between organizational justice, organizational citizenship behavior and job satisfaction. / Omar, Fatimah; Amiraa, A. M.; Halim, Fatimah Wati.

In: Pertanika Journal of Social Science and Humanities, Vol. 19, No. SPEC. ISSUE, 10.2011, p. 115-121.

Research output: Contribution to journalArticle

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