The relationship between organizational citizenship behavior and counterproductive work behavior

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Job performance is the most researched concept studied in industrial and organizational psychology, with the emphasis being on organizational citizenship behavior (OCB) and counterproductive work behavior (CWB) as two dimensions of it. The relationship between these two dimensions of job performance are unclear, hence the objective of the current study was to examine the relationship between organizational citizenship behavior and counterproductive work behavior. A total of 267 students studying psychology were given a questionnaire that measured organizational citizenship behavior and counterproductive work behavior (most have had part-time work experience). Correlational analysis found OCB and CWB to have only a moderate negative correlation which suggests OCB and CWB are two separate but related constructs. It was also found that females and longer-tenured individuals tend to show more OCB but no difference was found for CWB. The findings showed that individuals can engage in OCB and CWB at the same time, which necessitates organizations to find a way to encourage their employees to engage in OCB and not in CWB.

Original languageEnglish
Pages (from-to)32-37
Number of pages6
JournalAsian Social Science
Volume8
Issue number9
DOIs
Publication statusPublished - Jul 2012

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citizenship
job performance
Counterproductive work behavior
Organizational citizenship behavior
Citizenship
industrial psychology
organizational psychology
organizational analysis
part-time work
psychology student
employee

Keywords

  • Counterproductive work behavior
  • Job performance
  • Organizational citizenship behavior

ASJC Scopus subject areas

  • Social Sciences(all)
  • Arts and Humanities(all)
  • Economics, Econometrics and Finance(all)

Cite this

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title = "The relationship between organizational citizenship behavior and counterproductive work behavior",
abstract = "Job performance is the most researched concept studied in industrial and organizational psychology, with the emphasis being on organizational citizenship behavior (OCB) and counterproductive work behavior (CWB) as two dimensions of it. The relationship between these two dimensions of job performance are unclear, hence the objective of the current study was to examine the relationship between organizational citizenship behavior and counterproductive work behavior. A total of 267 students studying psychology were given a questionnaire that measured organizational citizenship behavior and counterproductive work behavior (most have had part-time work experience). Correlational analysis found OCB and CWB to have only a moderate negative correlation which suggests OCB and CWB are two separate but related constructs. It was also found that females and longer-tenured individuals tend to show more OCB but no difference was found for CWB. The findings showed that individuals can engage in OCB and CWB at the same time, which necessitates organizations to find a way to encourage their employees to engage in OCB and not in CWB.",
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