The quality of teaching and learning towards the satisfaction among the university students

Suarman, Zahara Aziz, Ruhizan Mohammad Yasin

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

The aim of this study is to examine the relationship between the students' perception of the quality of teaching and learning and their satisfaction in a great university in Indonesia, which was very important in the effort of upgrading the quality of higher education. A survey research involving the sample of 387 students was conducted. The research instruments of the study regarding the quality of teaching and learning consisted of aspects such as the courses, lecturers' motivation, instructional design, relationship among students, relationship between students and lecturers, task assignment, lecturers' efficiency, evaluation, obstacles and restraints, as well as the instrument for measuring students' satisfaction. The research findings were analyzed using the descriptive statistics and inferential statistics such as T-Test, correlation, and regression. The findings showed that students' perception of the quality of teaching and learning was at the moderate level, and students' satisfaction was also at the moderate level. Based on the inferential statistics, it was indicated that there was a difference in the perception of the quality of teaching and learning concerning the gender, study period, and field of study. Similarly, there was also a difference in students' satisfaction based on gender, study period, and field of study. The correlation analysis showed that students' perception of the quality of teaching and learning had a positive relationship with their satisfaction, whereas the results of the regression test presented the existence of the 9 dimensions of positive contributions of the quality of teaching and learning in relation to students' satisfaction. The study recommendation is that the university find out about students' needs in the teaching and learning processes, including the physical needs or methods of generating a better relationship between the students and university as well as among students in order to enhance the quality of higher education. Thus, the main implication of this study regarding the education discipline was the discovery of the status of the quality of teaching and learning in an educational institution as the principal factor of the increment in students' satisfaction.

Original languageEnglish
Pages (from-to)252-260
Number of pages9
JournalAsian Social Science
Volume9
Issue number12 SPL ISSUE
DOIs
Publication statusPublished - 2013

Fingerprint

university
Teaching
learning
student
inferential statistics
university teacher
gender studies
field of study
regression
education
Student satisfaction
survey research
descriptive statistics
educational institution
Indonesia
learning process
Lecturers
Student Perceptions
Statistics
Student perceptions

Keywords

  • Learning quality
  • Students' satisfaction
  • Teaching quality
  • University students

ASJC Scopus subject areas

  • Social Sciences(all)
  • Arts and Humanities(all)
  • Economics, Econometrics and Finance(all)

Cite this

The quality of teaching and learning towards the satisfaction among the university students. / Suarman; Aziz, Zahara; Mohammad Yasin, Ruhizan.

In: Asian Social Science, Vol. 9, No. 12 SPL ISSUE, 2013, p. 252-260.

Research output: Contribution to journalArticle

@article{6d428d65e0ab4cd48749fd31b4b8f008,
title = "The quality of teaching and learning towards the satisfaction among the university students",
abstract = "The aim of this study is to examine the relationship between the students' perception of the quality of teaching and learning and their satisfaction in a great university in Indonesia, which was very important in the effort of upgrading the quality of higher education. A survey research involving the sample of 387 students was conducted. The research instruments of the study regarding the quality of teaching and learning consisted of aspects such as the courses, lecturers' motivation, instructional design, relationship among students, relationship between students and lecturers, task assignment, lecturers' efficiency, evaluation, obstacles and restraints, as well as the instrument for measuring students' satisfaction. The research findings were analyzed using the descriptive statistics and inferential statistics such as T-Test, correlation, and regression. The findings showed that students' perception of the quality of teaching and learning was at the moderate level, and students' satisfaction was also at the moderate level. Based on the inferential statistics, it was indicated that there was a difference in the perception of the quality of teaching and learning concerning the gender, study period, and field of study. Similarly, there was also a difference in students' satisfaction based on gender, study period, and field of study. The correlation analysis showed that students' perception of the quality of teaching and learning had a positive relationship with their satisfaction, whereas the results of the regression test presented the existence of the 9 dimensions of positive contributions of the quality of teaching and learning in relation to students' satisfaction. The study recommendation is that the university find out about students' needs in the teaching and learning processes, including the physical needs or methods of generating a better relationship between the students and university as well as among students in order to enhance the quality of higher education. Thus, the main implication of this study regarding the education discipline was the discovery of the status of the quality of teaching and learning in an educational institution as the principal factor of the increment in students' satisfaction.",
keywords = "Learning quality, Students' satisfaction, Teaching quality, University students",
author = "Suarman and Zahara Aziz and {Mohammad Yasin}, Ruhizan",
year = "2013",
doi = "10.5539/ass.v9n12p252",
language = "English",
volume = "9",
pages = "252--260",
journal = "Asian Social Science",
issn = "1911-2017",
publisher = "Canadian Center of Science and Education",
number = "12 SPL ISSUE",

}

TY - JOUR

T1 - The quality of teaching and learning towards the satisfaction among the university students

AU - Suarman,

AU - Aziz, Zahara

AU - Mohammad Yasin, Ruhizan

PY - 2013

Y1 - 2013

N2 - The aim of this study is to examine the relationship between the students' perception of the quality of teaching and learning and their satisfaction in a great university in Indonesia, which was very important in the effort of upgrading the quality of higher education. A survey research involving the sample of 387 students was conducted. The research instruments of the study regarding the quality of teaching and learning consisted of aspects such as the courses, lecturers' motivation, instructional design, relationship among students, relationship between students and lecturers, task assignment, lecturers' efficiency, evaluation, obstacles and restraints, as well as the instrument for measuring students' satisfaction. The research findings were analyzed using the descriptive statistics and inferential statistics such as T-Test, correlation, and regression. The findings showed that students' perception of the quality of teaching and learning was at the moderate level, and students' satisfaction was also at the moderate level. Based on the inferential statistics, it was indicated that there was a difference in the perception of the quality of teaching and learning concerning the gender, study period, and field of study. Similarly, there was also a difference in students' satisfaction based on gender, study period, and field of study. The correlation analysis showed that students' perception of the quality of teaching and learning had a positive relationship with their satisfaction, whereas the results of the regression test presented the existence of the 9 dimensions of positive contributions of the quality of teaching and learning in relation to students' satisfaction. The study recommendation is that the university find out about students' needs in the teaching and learning processes, including the physical needs or methods of generating a better relationship between the students and university as well as among students in order to enhance the quality of higher education. Thus, the main implication of this study regarding the education discipline was the discovery of the status of the quality of teaching and learning in an educational institution as the principal factor of the increment in students' satisfaction.

AB - The aim of this study is to examine the relationship between the students' perception of the quality of teaching and learning and their satisfaction in a great university in Indonesia, which was very important in the effort of upgrading the quality of higher education. A survey research involving the sample of 387 students was conducted. The research instruments of the study regarding the quality of teaching and learning consisted of aspects such as the courses, lecturers' motivation, instructional design, relationship among students, relationship between students and lecturers, task assignment, lecturers' efficiency, evaluation, obstacles and restraints, as well as the instrument for measuring students' satisfaction. The research findings were analyzed using the descriptive statistics and inferential statistics such as T-Test, correlation, and regression. The findings showed that students' perception of the quality of teaching and learning was at the moderate level, and students' satisfaction was also at the moderate level. Based on the inferential statistics, it was indicated that there was a difference in the perception of the quality of teaching and learning concerning the gender, study period, and field of study. Similarly, there was also a difference in students' satisfaction based on gender, study period, and field of study. The correlation analysis showed that students' perception of the quality of teaching and learning had a positive relationship with their satisfaction, whereas the results of the regression test presented the existence of the 9 dimensions of positive contributions of the quality of teaching and learning in relation to students' satisfaction. The study recommendation is that the university find out about students' needs in the teaching and learning processes, including the physical needs or methods of generating a better relationship between the students and university as well as among students in order to enhance the quality of higher education. Thus, the main implication of this study regarding the education discipline was the discovery of the status of the quality of teaching and learning in an educational institution as the principal factor of the increment in students' satisfaction.

KW - Learning quality

KW - Students' satisfaction

KW - Teaching quality

KW - University students

UR - http://www.scopus.com/inward/record.url?scp=84883634073&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84883634073&partnerID=8YFLogxK

U2 - 10.5539/ass.v9n12p252

DO - 10.5539/ass.v9n12p252

M3 - Article

VL - 9

SP - 252

EP - 260

JO - Asian Social Science

JF - Asian Social Science

SN - 1911-2017

IS - 12 SPL ISSUE

ER -