The Key Factors in Adopting an Electronic Records Management System (ERMS) in the Educational Sector

A UTAUT-Based Framework

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Higher education institutions, like nearly all organizations, need to implement information management systems that enable them to handle routine operations easily and, at the same time, generate many types of standardized and ad hoc reports. Higher professional education (HPE) institutions face unique challenges when implementing their computer-based information management systems. Electronic records management systems (ERMSs) help manage the extensive information needed to plan and make well-informed decisions. ERMS is a fairly new addition to organizations, and those organizations are still learning how to use them effectively. Unfortunately, some organizations are still slow to adopt these systems. With this in mind, this paper proposes a framework that identifies the key factors that influence HPEs in adopting their own ERMS. The framework developed in this paper is based on two other models: the unified theory of acceptance and use of technology (UTAUT) and technology-organization-environment (TOE). The questionnaires we distributed to 364 respondents in the HPE sector to collect the views of as many stakeholders as possible. These survey responses led the study to propose a framework that identifies the critical factors that influence the adoption of ERMSs in HPEs. This framework is expected to guide HPE institutions in understanding the most essential factors (individual, technological, and environmental) that must be addressed to adopt an ERMS.

Original languageEnglish
Article number8666112
Pages (from-to)35963-35980
Number of pages18
JournalIEEE Access
Volume7
DOIs
Publication statusPublished - 1 Jan 2019

Fingerprint

Records management
Education
Information management

Keywords

  • computer-based information systems
  • electronic records management
  • higher education institutions
  • information and educational field
  • Information management systems
  • records

ASJC Scopus subject areas

  • Computer Science(all)
  • Materials Science(all)
  • Engineering(all)

Cite this

The Key Factors in Adopting an Electronic Records Management System (ERMS) in the Educational Sector : A UTAUT-Based Framework. / Mukred, Muaadh; Mohammad Yusof, Zawiyah; Alotaibi, Fahad M.; Mokhtar, Umi Asma`; Paizi@Fauzi, Wan Fariza.

In: IEEE Access, Vol. 7, 8666112, 01.01.2019, p. 35963-35980.

Research output: Contribution to journalArticle

@article{eecb8107a0844aadb16020c2d95d8381,
title = "The Key Factors in Adopting an Electronic Records Management System (ERMS) in the Educational Sector: A UTAUT-Based Framework",
abstract = "Higher education institutions, like nearly all organizations, need to implement information management systems that enable them to handle routine operations easily and, at the same time, generate many types of standardized and ad hoc reports. Higher professional education (HPE) institutions face unique challenges when implementing their computer-based information management systems. Electronic records management systems (ERMSs) help manage the extensive information needed to plan and make well-informed decisions. ERMS is a fairly new addition to organizations, and those organizations are still learning how to use them effectively. Unfortunately, some organizations are still slow to adopt these systems. With this in mind, this paper proposes a framework that identifies the key factors that influence HPEs in adopting their own ERMS. The framework developed in this paper is based on two other models: the unified theory of acceptance and use of technology (UTAUT) and technology-organization-environment (TOE). The questionnaires we distributed to 364 respondents in the HPE sector to collect the views of as many stakeholders as possible. These survey responses led the study to propose a framework that identifies the critical factors that influence the adoption of ERMSs in HPEs. This framework is expected to guide HPE institutions in understanding the most essential factors (individual, technological, and environmental) that must be addressed to adopt an ERMS.",
keywords = "computer-based information systems, electronic records management, higher education institutions, information and educational field, Information management systems, records",
author = "Muaadh Mukred and {Mohammad Yusof}, Zawiyah and Alotaibi, {Fahad M.} and Mokhtar, {Umi Asma`} and Paizi@Fauzi, {Wan Fariza}",
year = "2019",
month = "1",
day = "1",
doi = "10.1109/ACCESS.2019.2904617",
language = "English",
volume = "7",
pages = "35963--35980",
journal = "IEEE Access",
issn = "2169-3536",
publisher = "Institute of Electrical and Electronics Engineers Inc.",

}

TY - JOUR

T1 - The Key Factors in Adopting an Electronic Records Management System (ERMS) in the Educational Sector

T2 - A UTAUT-Based Framework

AU - Mukred, Muaadh

AU - Mohammad Yusof, Zawiyah

AU - Alotaibi, Fahad M.

AU - Mokhtar, Umi Asma`

AU - Paizi@Fauzi, Wan Fariza

PY - 2019/1/1

Y1 - 2019/1/1

N2 - Higher education institutions, like nearly all organizations, need to implement information management systems that enable them to handle routine operations easily and, at the same time, generate many types of standardized and ad hoc reports. Higher professional education (HPE) institutions face unique challenges when implementing their computer-based information management systems. Electronic records management systems (ERMSs) help manage the extensive information needed to plan and make well-informed decisions. ERMS is a fairly new addition to organizations, and those organizations are still learning how to use them effectively. Unfortunately, some organizations are still slow to adopt these systems. With this in mind, this paper proposes a framework that identifies the key factors that influence HPEs in adopting their own ERMS. The framework developed in this paper is based on two other models: the unified theory of acceptance and use of technology (UTAUT) and technology-organization-environment (TOE). The questionnaires we distributed to 364 respondents in the HPE sector to collect the views of as many stakeholders as possible. These survey responses led the study to propose a framework that identifies the critical factors that influence the adoption of ERMSs in HPEs. This framework is expected to guide HPE institutions in understanding the most essential factors (individual, technological, and environmental) that must be addressed to adopt an ERMS.

AB - Higher education institutions, like nearly all organizations, need to implement information management systems that enable them to handle routine operations easily and, at the same time, generate many types of standardized and ad hoc reports. Higher professional education (HPE) institutions face unique challenges when implementing their computer-based information management systems. Electronic records management systems (ERMSs) help manage the extensive information needed to plan and make well-informed decisions. ERMS is a fairly new addition to organizations, and those organizations are still learning how to use them effectively. Unfortunately, some organizations are still slow to adopt these systems. With this in mind, this paper proposes a framework that identifies the key factors that influence HPEs in adopting their own ERMS. The framework developed in this paper is based on two other models: the unified theory of acceptance and use of technology (UTAUT) and technology-organization-environment (TOE). The questionnaires we distributed to 364 respondents in the HPE sector to collect the views of as many stakeholders as possible. These survey responses led the study to propose a framework that identifies the critical factors that influence the adoption of ERMSs in HPEs. This framework is expected to guide HPE institutions in understanding the most essential factors (individual, technological, and environmental) that must be addressed to adopt an ERMS.

KW - computer-based information systems

KW - electronic records management

KW - higher education institutions

KW - information and educational field

KW - Information management systems

KW - records

UR - http://www.scopus.com/inward/record.url?scp=85063935031&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85063935031&partnerID=8YFLogxK

U2 - 10.1109/ACCESS.2019.2904617

DO - 10.1109/ACCESS.2019.2904617

M3 - Article

VL - 7

SP - 35963

EP - 35980

JO - IEEE Access

JF - IEEE Access

SN - 2169-3536

M1 - 8666112

ER -