The integrated framework of business intelligence and data analytics for organizational performance management in public sector

Jamaiah Yahaya, Nur Hani Zulkifli Abai, Aziz Deraman, Abdul Razak Hamdan, Zulkefli Mansor, Yusmadi Yah Jusoh

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In the era of information and technology today has shown a rapid development in the field of data management. Data not only important for report analysis but it should be harvested analytically to obtain insight information as an important source in decision making process. Business Intelligence (BI) is a technology that enables users to manage data from multiple platforms. Despite studies had been conducted on the implementation of BI in performance management, analytical aspects are not getting adequate attention. This causes lack of impact in BI implementation in organisation performance management which involves strategy formulation and performance enhancement. The existing frameworks were built separately and this limits the implementation of Business Intelligence and Analytics (BIA) and could not meet the current performance management needs and expectations. The objective of this study is to establish a framework that integrates elements of BI, analytics and performance management to improve the implementation of BIA in management of organisational performance. This study identifies four main components of this integrated framework: Process, People, Governance and Ability. Each component consists of several key elements and sub-elements.

Original languageEnglish
Title of host publicationProceedings of the World Congress on Engineering 2018, WCE 2018
EditorsA. M. Korsunsky, Len Gelman, S. I. Ao, Andrew Hunter, David WL Hukins
PublisherNewswood Limited
ISBN (Electronic)9789881404794
Publication statusPublished - 1 Jan 2018
Event2018 World Congress on Engineering, WCE 2018 - London, United Kingdom
Duration: 4 Jul 20186 Jul 2018

Publication series

NameLecture Notes in Engineering and Computer Science
Volume2235
ISSN (Print)2078-0958

Conference

Conference2018 World Congress on Engineering, WCE 2018
CountryUnited Kingdom
CityLondon
Period4/7/186/7/18

Fingerprint

Competitive intelligence
Information management
Decision making

ASJC Scopus subject areas

  • Computer Science (miscellaneous)

Cite this

Yahaya, J., Zulkifli Abai, N. H., Deraman, A., Hamdan, A. R., Mansor, Z., & Jusoh, Y. Y. (2018). The integrated framework of business intelligence and data analytics for organizational performance management in public sector. In A. M. Korsunsky, L. Gelman, S. I. Ao, A. Hunter, & D. WL. Hukins (Eds.), Proceedings of the World Congress on Engineering 2018, WCE 2018 (Lecture Notes in Engineering and Computer Science; Vol. 2235). Newswood Limited.

The integrated framework of business intelligence and data analytics for organizational performance management in public sector. / Yahaya, Jamaiah; Zulkifli Abai, Nur Hani; Deraman, Aziz; Hamdan, Abdul Razak; Mansor, Zulkefli; Jusoh, Yusmadi Yah.

Proceedings of the World Congress on Engineering 2018, WCE 2018. ed. / A. M. Korsunsky; Len Gelman; S. I. Ao; Andrew Hunter; David WL Hukins. Newswood Limited, 2018. (Lecture Notes in Engineering and Computer Science; Vol. 2235).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Yahaya, J, Zulkifli Abai, NH, Deraman, A, Hamdan, AR, Mansor, Z & Jusoh, YY 2018, The integrated framework of business intelligence and data analytics for organizational performance management in public sector. in AM Korsunsky, L Gelman, SI Ao, A Hunter & DWL Hukins (eds), Proceedings of the World Congress on Engineering 2018, WCE 2018. Lecture Notes in Engineering and Computer Science, vol. 2235, Newswood Limited, 2018 World Congress on Engineering, WCE 2018, London, United Kingdom, 4/7/18.
Yahaya J, Zulkifli Abai NH, Deraman A, Hamdan AR, Mansor Z, Jusoh YY. The integrated framework of business intelligence and data analytics for organizational performance management in public sector. In Korsunsky AM, Gelman L, Ao SI, Hunter A, Hukins DWL, editors, Proceedings of the World Congress on Engineering 2018, WCE 2018. Newswood Limited. 2018. (Lecture Notes in Engineering and Computer Science).
Yahaya, Jamaiah ; Zulkifli Abai, Nur Hani ; Deraman, Aziz ; Hamdan, Abdul Razak ; Mansor, Zulkefli ; Jusoh, Yusmadi Yah. / The integrated framework of business intelligence and data analytics for organizational performance management in public sector. Proceedings of the World Congress on Engineering 2018, WCE 2018. editor / A. M. Korsunsky ; Len Gelman ; S. I. Ao ; Andrew Hunter ; David WL Hukins. Newswood Limited, 2018. (Lecture Notes in Engineering and Computer Science).
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