The Government Transformation Programme of Malaysia: a successful approach to public service reform

John Antony Xavier, Noore Alam Siddiquee, Mohd Zin Mohamed

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

The 2009 Malaysian Government Transformation Programme (GTP) could be useful as a model for reform given its positive impact on improving public services in targeted key result areas. This paper assesses the GTP's approach in the context of the wider debate on whether reforms should be based on best practices or whether they should be diagnostic or problem-solving in approach. The GTP's success was largely the result of blending both approaches. The GTP experience in Malaysia provides a number of insights and lessons for delivering intelligent reforms quickly and effectively.

Original languageEnglish
Pages (from-to)81-87
Number of pages7
JournalPublic Money and Management
Volume36
Issue number2
DOIs
Publication statusPublished - 23 Feb 2016

Fingerprint

public service
Malaysia
reform
best practice
diagnostic
Government
Public services
experience
Problem solving
Diagnostics
Best practice

Keywords

  • Best practice model
  • diagnostic approach
  • GTP
  • Malaysia
  • public service reform

ASJC Scopus subject areas

  • Sociology and Political Science
  • Public Administration
  • Business, Management and Accounting(all)

Cite this

The Government Transformation Programme of Malaysia : a successful approach to public service reform. / Xavier, John Antony; Siddiquee, Noore Alam; Mohamed, Mohd Zin.

In: Public Money and Management, Vol. 36, No. 2, 23.02.2016, p. 81-87.

Research output: Contribution to journalArticle

@article{660c325509424d1cb0cf48e949b5d6e3,
title = "The Government Transformation Programme of Malaysia: a successful approach to public service reform",
abstract = "The 2009 Malaysian Government Transformation Programme (GTP) could be useful as a model for reform given its positive impact on improving public services in targeted key result areas. This paper assesses the GTP's approach in the context of the wider debate on whether reforms should be based on best practices or whether they should be diagnostic or problem-solving in approach. The GTP's success was largely the result of blending both approaches. The GTP experience in Malaysia provides a number of insights and lessons for delivering intelligent reforms quickly and effectively.",
keywords = "Best practice model, diagnostic approach, GTP, Malaysia, public service reform",
author = "Xavier, {John Antony} and Siddiquee, {Noore Alam} and Mohamed, {Mohd Zin}",
year = "2016",
month = "2",
day = "23",
doi = "10.1080/09540962.2016.1118927",
language = "English",
volume = "36",
pages = "81--87",
journal = "Public Money and Management",
issn = "0954-0962",
publisher = "Routledge",
number = "2",

}

TY - JOUR

T1 - The Government Transformation Programme of Malaysia

T2 - a successful approach to public service reform

AU - Xavier, John Antony

AU - Siddiquee, Noore Alam

AU - Mohamed, Mohd Zin

PY - 2016/2/23

Y1 - 2016/2/23

N2 - The 2009 Malaysian Government Transformation Programme (GTP) could be useful as a model for reform given its positive impact on improving public services in targeted key result areas. This paper assesses the GTP's approach in the context of the wider debate on whether reforms should be based on best practices or whether they should be diagnostic or problem-solving in approach. The GTP's success was largely the result of blending both approaches. The GTP experience in Malaysia provides a number of insights and lessons for delivering intelligent reforms quickly and effectively.

AB - The 2009 Malaysian Government Transformation Programme (GTP) could be useful as a model for reform given its positive impact on improving public services in targeted key result areas. This paper assesses the GTP's approach in the context of the wider debate on whether reforms should be based on best practices or whether they should be diagnostic or problem-solving in approach. The GTP's success was largely the result of blending both approaches. The GTP experience in Malaysia provides a number of insights and lessons for delivering intelligent reforms quickly and effectively.

KW - Best practice model

KW - diagnostic approach

KW - GTP

KW - Malaysia

KW - public service reform

UR - http://www.scopus.com/inward/record.url?scp=84949522929&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84949522929&partnerID=8YFLogxK

U2 - 10.1080/09540962.2016.1118927

DO - 10.1080/09540962.2016.1118927

M3 - Article

AN - SCOPUS:84949522929

VL - 36

SP - 81

EP - 87

JO - Public Money and Management

JF - Public Money and Management

SN - 0954-0962

IS - 2

ER -