The experiences of ESL workplace writers and their writing literacy

Melor Md Yunus, Nurul Kamalia Yusuf

Research output: Contribution to journalArticle

Abstract

The inability of new workers to perform efficiently at their L2 writing tasks results in complaints amongst employers. L2 workplace writing literacy encompasses the practices that conform the nature of the organisation. This study aims to explore the experiences of the L2 workplace writers to arrive at an understanding of the writers' backgrounds and their workplace writing literacy. The understanding shows the skills deficits that graduates might have. The empirical phenomenological approach was used for exploration. Seven millennial generation workers experiences were gathered by using two-phase in-depth interviews and self-portraits methods of data collection. Their responses were analysed based on the van Kaam's seven-step systematic thematic analysis. It was found that L2 writers' backgrounds were explained through their L2 proficiency, which shows that they had a good foundation in the language and confidence in using the language for that purpose. In terms of workplace literacy, their experiences have revealed the manifestation of transitions that the participants made through their engagement with the situated activities. The transition is shown by the improvement in the L2 and written tasks through gradual learning on-the-job. Thus, the participants possess good ESL foundation to perform their tasks and established their workplace literacy in the transition they made through on-the-job learning. It implies that workplace writing literacy in ESL education focuses on learning through situated activities writing. Future work should examine the relationship between language proficiency and situated learning dimensions in workplace literacy studies.

Original languageEnglish
Pages (from-to)250-261
Number of pages12
JournalInternational Journal of Innovation, Creativity and Change
Volume7
Issue number11
Publication statusPublished - 1 Jan 2019

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workplace
literacy
writer
experience
learning
language
worker
Writer
Work Place
Literacy
complaint
employer
deficit
confidence
graduate
interview
education
Language
Situated Learning
Workers

Keywords

  • Dynamic writer
  • ESL writing
  • Literacy
  • Millennial writer
  • Situated activity
  • Workplace writing

ASJC Scopus subject areas

  • Education
  • Arts and Humanities (miscellaneous)

Cite this

The experiences of ESL workplace writers and their writing literacy. / Yunus, Melor Md; Yusuf, Nurul Kamalia.

In: International Journal of Innovation, Creativity and Change, Vol. 7, No. 11, 01.01.2019, p. 250-261.

Research output: Contribution to journalArticle

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