The elements of behavioral control in facilitating the acceptance of technological innovation on Malaysia on-line government services

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

This article discusses the elements of behavioral control in facilitating the intention of an execution of a particular action. There are two elements to be focused namely self efficacy and facilitating condition. To identify the extent to which behavioral control and the two elements influence one's actions, a survey of 232 respondents was conducted on residents in the Klang Valley. By using SEM analysis, a model of the acceptance of innovation (e-service) was formed. Focusing specially on behavioral control, the model found that this factor has a significant influence on adoption behavior (β =.67; p <.01). Elements of self-efficacy and facilitating condition have a significant influence on behavioral control, with self-efficacy having a greater influence (β =.76; p <. 01) on behavioral control compared to facilitating condition (β =.16; p <.01).

Original languageEnglish
Pages (from-to)125-131
Number of pages7
JournalAsian Social Science
Volume8
Issue number5
DOIs
Publication statusPublished - 2012

Fingerprint

technical innovation
Malaysia
acceptance
self-efficacy
Acceptance
Technological innovation
Government services
Technological Innovation
Government
resident
innovation
Self-efficacy

Keywords

  • Behavioral control
  • E-Government
  • E-service
  • Innovation acceptance
  • Technological innovation

ASJC Scopus subject areas

  • Social Sciences(all)
  • Arts and Humanities(all)
  • Economics, Econometrics and Finance(all)

Cite this

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title = "The elements of behavioral control in facilitating the acceptance of technological innovation on Malaysia on-line government services",
abstract = "This article discusses the elements of behavioral control in facilitating the intention of an execution of a particular action. There are two elements to be focused namely self efficacy and facilitating condition. To identify the extent to which behavioral control and the two elements influence one's actions, a survey of 232 respondents was conducted on residents in the Klang Valley. By using SEM analysis, a model of the acceptance of innovation (e-service) was formed. Focusing specially on behavioral control, the model found that this factor has a significant influence on adoption behavior (β =.67; p <.01). Elements of self-efficacy and facilitating condition have a significant influence on behavioral control, with self-efficacy having a greater influence (β =.76; p <. 01) on behavioral control compared to facilitating condition (β =.16; p <.01).",
keywords = "Behavioral control, E-Government, E-service, Innovation acceptance, Technological innovation",
author = "Mahbob, {Maizatul Haizan} and {Wan Sulaiman}, {Wan Ros @ Wan Idros} and {Wan Mahmud}, {Wan Amizah} and Normah Mustaffa and Abdullah, {Mohd. Yusof}",
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AU - Mahbob, Maizatul Haizan

AU - Wan Sulaiman, Wan Ros @ Wan Idros

AU - Wan Mahmud, Wan Amizah

AU - Mustaffa, Normah

AU - Abdullah, Mohd. Yusof

PY - 2012

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N2 - This article discusses the elements of behavioral control in facilitating the intention of an execution of a particular action. There are two elements to be focused namely self efficacy and facilitating condition. To identify the extent to which behavioral control and the two elements influence one's actions, a survey of 232 respondents was conducted on residents in the Klang Valley. By using SEM analysis, a model of the acceptance of innovation (e-service) was formed. Focusing specially on behavioral control, the model found that this factor has a significant influence on adoption behavior (β =.67; p <.01). Elements of self-efficacy and facilitating condition have a significant influence on behavioral control, with self-efficacy having a greater influence (β =.76; p <. 01) on behavioral control compared to facilitating condition (β =.16; p <.01).

AB - This article discusses the elements of behavioral control in facilitating the intention of an execution of a particular action. There are two elements to be focused namely self efficacy and facilitating condition. To identify the extent to which behavioral control and the two elements influence one's actions, a survey of 232 respondents was conducted on residents in the Klang Valley. By using SEM analysis, a model of the acceptance of innovation (e-service) was formed. Focusing specially on behavioral control, the model found that this factor has a significant influence on adoption behavior (β =.67; p <.01). Elements of self-efficacy and facilitating condition have a significant influence on behavioral control, with self-efficacy having a greater influence (β =.76; p <. 01) on behavioral control compared to facilitating condition (β =.16; p <.01).

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