The effects of leader-member exchange on organizational justice and organizational citizenship behavior: Empirical study

Noormala Amir Ishak, Syed Shah Alam Syed Shah Alam

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

On numerous occasions it has been suggested that organizational justice plays a significant role in determining organizational citizenship behavior. In this study, we examine the relationships of organizational justice, organizational citizenship behavior and leader-member exchange among non-supervisory employees and supervisors in the banking organizations in Malaysia. Leader-member exchange as a mediator in the relationship was also examined. Results indicated that interactional justice contributed to the performance of altruism and consideration through leader-member exchange. These results are consistent with the social exchange theory. Procedural justice and distributive justice did not contribute to subordinates performing organizational citizenship behavior. Implications of the results are discussed.

Original languageEnglish
Pages (from-to)324-334
Number of pages11
JournalEuropean Journal of Social Sciences
Volume8
Issue number2
Publication statusPublished - Apr 2009
Externally publishedYes

Fingerprint

citizenship
justice
leader
exchange theory
distributive justice
altruism
banking
Malaysia
employee
performance

Keywords

  • Leader-member exchange
  • Organizational citizenship behavior
  • Organizational justice

ASJC Scopus subject areas

  • Social Sciences(all)

Cite this

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