The determinant factors of kms usage towards organizational performance in oil and gas industry

Akbar Badpa, Juhana Salim, Jamaiah Yahaya, Sedigheh Shakib Kotamjani

Research output: Contribution to journalArticle

Abstract

Knowledge management (KM) brings about organizational performance and competitive advantages. To make KM practice successful in organizations, KM initiatives or Knowledge Management System (KMS) is required. KMS is the technology that supports KM in creating, sharing, transferring and disseminating knowledge. Likewise, KMS usage brings about organizational performance and competitive advantages in organizations in different sectors such as oil and gas industry. However, systematic review of literature shows that although oil and gas industry has been investing immensely in KMS development, KMS usage has remained sluggish or even failed. Further, there is a paucity of study on determinants of KMS usage in oil and gas industry. Therefore, the current paper developed a conceptual model based on the main information system theories, namely: theory of planned behavior (TPB), technology acceptance model (TAM), and task-technology fit (TTF). Based on KM literature The combination of TAM, TTF and TPB provide a strong predictive power concerning participants‟ use of KMS. The paper integrates the core constructs of the above theories and the factors extracted from the literature stream on KMS. As a result, the paper develops a conceptual model composed of four main dimensions: human, technology, organization and knowledge. The endogenous variable is KMS usage and the dependent variable is organizational performance. Thus, this study provides synopsis of effective factors of KMS usage towards organizational performance that helps system developers and managers at petroleum industry to consider the importance of KMS usage. Thus, the study has theoretical and practical implications.

Original languageEnglish
Pages (from-to)2519-2533
Number of pages15
JournalJournal of Theoretical and Applied Information Technology
Volume96
Issue number9
Publication statusPublished - 15 May 2018

Fingerprint

Gas industry
Knowledge Management
Knowledge management
Determinant
Industry
Computer systems
Technology Acceptance
Gas
Oils
Conceptual Model
Task Model
Petroleum industry
Petroleum
System theory
System Development
Information Theory
Systems Theory

Keywords

  • Information science
  • Information technology
  • Knowledge management
  • Knowledge management system usage
  • Organizational performance

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

The determinant factors of kms usage towards organizational performance in oil and gas industry. / Badpa, Akbar; Salim, Juhana; Yahaya, Jamaiah; Kotamjani, Sedigheh Shakib.

In: Journal of Theoretical and Applied Information Technology, Vol. 96, No. 9, 15.05.2018, p. 2519-2533.

Research output: Contribution to journalArticle

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