Success dimensions of the online healthcare communities of practice: Towards an evaluation framework

Haitham Alali, Juhana Salim

Research output: Chapter in Book/Report/Conference proceedingChapter

4 Citations (Scopus)

Abstract

The existing studies on online Communities of Practice (CoPs) in healthcare organizations have not adequately focused on the factors affecting KM initiative success and acceptance. Thus, establishing an evaluation framework has become essential for the advancement of research and practice in this area. In online communities of practice, the process of measuring and developing an evaluation framework has become quite complicated and challenging due to the intangible nature of the knowledge. Moreover, the lack of standards and studies, related to online CoPs measurements and evaluation frameworks, respectively, triggers the need for intensive studies in this area. In this context, this chapter reviews online CoPs success factors and identifies the gaps in our understanding. The authors classify the existing studies based on the area of evaluation, such as health and non-health domains. The chapter concludes by proposing a conceptual framework to measure the success of online CoPs in the healthcare sector.

Original languageEnglish
Title of host publicationSocial Media and Mobile Technologies for Healthcare
PublisherIGI Global
Pages16-31
Number of pages16
ISBN (Print)9781466661516, 146666150X, 9781466661509
DOIs
Publication statusPublished - 30 Jun 2014

Fingerprint

Delivery of Health Care
Health Care Sector
Organizations
Health
Research

ASJC Scopus subject areas

  • Medicine(all)
  • Health Professions(all)

Cite this

Alali, H., & Salim, J. (2014). Success dimensions of the online healthcare communities of practice: Towards an evaluation framework. In Social Media and Mobile Technologies for Healthcare (pp. 16-31). IGI Global. https://doi.org/10.4018/978-1-4666-6150-9.ch002

Success dimensions of the online healthcare communities of practice : Towards an evaluation framework. / Alali, Haitham; Salim, Juhana.

Social Media and Mobile Technologies for Healthcare. IGI Global, 2014. p. 16-31.

Research output: Chapter in Book/Report/Conference proceedingChapter

Alali, H & Salim, J 2014, Success dimensions of the online healthcare communities of practice: Towards an evaluation framework. in Social Media and Mobile Technologies for Healthcare. IGI Global, pp. 16-31. https://doi.org/10.4018/978-1-4666-6150-9.ch002
Alali H, Salim J. Success dimensions of the online healthcare communities of practice: Towards an evaluation framework. In Social Media and Mobile Technologies for Healthcare. IGI Global. 2014. p. 16-31 https://doi.org/10.4018/978-1-4666-6150-9.ch002
Alali, Haitham ; Salim, Juhana. / Success dimensions of the online healthcare communities of practice : Towards an evaluation framework. Social Media and Mobile Technologies for Healthcare. IGI Global, 2014. pp. 16-31
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