Students feedback in selected campus facilities

A case study of Universiti Kebangsaan Malaysia (UKM)

M. Z. Abd-Razak, Adi Irfan Che Ani, M. N.M. Nawi, Norngainy Mohd Tawil, H. Yahaya

Research output: Contribution to journalArticle

Abstract

The National University of Malaysia (UKM) is committed to create a sustainable campus. Facilities provided are one of the important agenda in contributing to campus sustainability. This paper looks into the aspect of students perception towards selected facilities provided. Their feedback is important since students are the main clients in the campus and they are the largest group that study and live on campus. The concept of facilities management itself emphasizes on the client feedbacks in providing the continuous quality improvement. The method used to obtain the required data is through 5-point Likert scale questionnaires survey. A total of 200 sets of questionnaires were distributed to student of UKM Bangi campus. The responses are in relation to facilities aspect of convenience and comfort, landscape and environment, circulation system, accessibility, transportation, security, and lighting. The result shows that the overall scale obtained from the questionnaire is 3.17, which is at moderate level. This result indicates that the selected facilities provided in UKM Bangi campus is at moderate level. The impact of this finding is to the UKM Department of Development Management, in which they can use the finding in prioritizing the management of physical development of UKM Bangi campus in reaching the student needs.

Original languageEnglish
Pages (from-to)49-53
Number of pages5
JournalAdvances in Environmental Biology
Volume8
Issue number22
Publication statusPublished - 1 Nov 2014

Fingerprint

Malaysia
students
student
Students
case studies
questionnaires
questionnaire survey
accessibility
sustainability
Quality Improvement
Lighting
lighting
Surveys and Questionnaires

Keywords

  • Facilities
  • Student’s feedback
  • Survey
  • Sustainable
  • Sustainable campus
  • UKM

ASJC Scopus subject areas

  • Environmental Science(all)
  • Agricultural and Biological Sciences(all)

Cite this

Students feedback in selected campus facilities : A case study of Universiti Kebangsaan Malaysia (UKM). / Abd-Razak, M. Z.; Che Ani, Adi Irfan; Nawi, M. N.M.; Mohd Tawil, Norngainy; Yahaya, H.

In: Advances in Environmental Biology, Vol. 8, No. 22, 01.11.2014, p. 49-53.

Research output: Contribution to journalArticle

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