Software quality and the success of Small and Medium Enterprises: The management perspective

Jamaiah Yahaya, Asadullah Tareen, Aziz Deraman

Research output: Contribution to journalArticle

Abstract

The enterprises today including Small and Medium Size Enterprises (SMEs) are critically dependent on software to accomplish their objectives and maintain survivability and sustainability in their businesses. Although, studies on software quality assessments and models have been developed but for SMEs management perspective of quality is still lack and there is no specific attributes associated with management perspective of software quality available in literature. Previous studies have revealed the importance of software quality from management of SMEs view and to know the relationships between software quality and the success of SMEs. The objectives of this study are to determine the quality factors from management's perspective and to determine the relationship between the quality and the impacts of the productivity of SMEs. It is implemented through a survey conducted in Malaysia which involves forty three respondents who are among the managers and management of SME companies. The survey indicates that efficiency, expandability, functionality, reusability, safety and usability are the most influential quality factors for the management of the SMEs. The research hypotheses defined in this study are accepted with strong relationships between the defined variables. It shows that the higher level of SME productivity is linked to the higher level of software quality assessment and factors.

Original languageEnglish
Pages (from-to)9295-9301
Number of pages7
JournalJournal of Engineering and Applied Sciences
Volume13
Issue numberSpecialissue12
DOIs
Publication statusPublished - 1 Jan 2018

Fingerprint

Industry
Productivity
Reusability
Sustainable development
Managers

Keywords

  • Empirical study
  • Management perspective
  • Relationships
  • Small and medium enterprise (SME)
  • Software quality
  • Sustainability

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Software quality and the success of Small and Medium Enterprises : The management perspective. / Yahaya, Jamaiah; Tareen, Asadullah; Deraman, Aziz.

In: Journal of Engineering and Applied Sciences, Vol. 13, No. Specialissue12, 01.01.2018, p. 9295-9301.

Research output: Contribution to journalArticle

@article{9d1fd0748ebc49bda1ccd5d6445e3335,
title = "Software quality and the success of Small and Medium Enterprises: The management perspective",
abstract = "The enterprises today including Small and Medium Size Enterprises (SMEs) are critically dependent on software to accomplish their objectives and maintain survivability and sustainability in their businesses. Although, studies on software quality assessments and models have been developed but for SMEs management perspective of quality is still lack and there is no specific attributes associated with management perspective of software quality available in literature. Previous studies have revealed the importance of software quality from management of SMEs view and to know the relationships between software quality and the success of SMEs. The objectives of this study are to determine the quality factors from management's perspective and to determine the relationship between the quality and the impacts of the productivity of SMEs. It is implemented through a survey conducted in Malaysia which involves forty three respondents who are among the managers and management of SME companies. The survey indicates that efficiency, expandability, functionality, reusability, safety and usability are the most influential quality factors for the management of the SMEs. The research hypotheses defined in this study are accepted with strong relationships between the defined variables. It shows that the higher level of SME productivity is linked to the higher level of software quality assessment and factors.",
keywords = "Empirical study, Management perspective, Relationships, Small and medium enterprise (SME), Software quality, Sustainability",
author = "Jamaiah Yahaya and Asadullah Tareen and Aziz Deraman",
year = "2018",
month = "1",
day = "1",
doi = "10.3923/jeasci.2018.9295.9301",
language = "English",
volume = "13",
pages = "9295--9301",
journal = "Journal of Engineering and Applied Sciences",
issn = "1816-949X",
publisher = "Medwell Journals",
number = "Specialissue12",

}

TY - JOUR

T1 - Software quality and the success of Small and Medium Enterprises

T2 - The management perspective

AU - Yahaya, Jamaiah

AU - Tareen, Asadullah

AU - Deraman, Aziz

PY - 2018/1/1

Y1 - 2018/1/1

N2 - The enterprises today including Small and Medium Size Enterprises (SMEs) are critically dependent on software to accomplish their objectives and maintain survivability and sustainability in their businesses. Although, studies on software quality assessments and models have been developed but for SMEs management perspective of quality is still lack and there is no specific attributes associated with management perspective of software quality available in literature. Previous studies have revealed the importance of software quality from management of SMEs view and to know the relationships between software quality and the success of SMEs. The objectives of this study are to determine the quality factors from management's perspective and to determine the relationship between the quality and the impacts of the productivity of SMEs. It is implemented through a survey conducted in Malaysia which involves forty three respondents who are among the managers and management of SME companies. The survey indicates that efficiency, expandability, functionality, reusability, safety and usability are the most influential quality factors for the management of the SMEs. The research hypotheses defined in this study are accepted with strong relationships between the defined variables. It shows that the higher level of SME productivity is linked to the higher level of software quality assessment and factors.

AB - The enterprises today including Small and Medium Size Enterprises (SMEs) are critically dependent on software to accomplish their objectives and maintain survivability and sustainability in their businesses. Although, studies on software quality assessments and models have been developed but for SMEs management perspective of quality is still lack and there is no specific attributes associated with management perspective of software quality available in literature. Previous studies have revealed the importance of software quality from management of SMEs view and to know the relationships between software quality and the success of SMEs. The objectives of this study are to determine the quality factors from management's perspective and to determine the relationship between the quality and the impacts of the productivity of SMEs. It is implemented through a survey conducted in Malaysia which involves forty three respondents who are among the managers and management of SME companies. The survey indicates that efficiency, expandability, functionality, reusability, safety and usability are the most influential quality factors for the management of the SMEs. The research hypotheses defined in this study are accepted with strong relationships between the defined variables. It shows that the higher level of SME productivity is linked to the higher level of software quality assessment and factors.

KW - Empirical study

KW - Management perspective

KW - Relationships

KW - Small and medium enterprise (SME)

KW - Software quality

KW - Sustainability

UR - http://www.scopus.com/inward/record.url?scp=85057129353&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85057129353&partnerID=8YFLogxK

U2 - 10.3923/jeasci.2018.9295.9301

DO - 10.3923/jeasci.2018.9295.9301

M3 - Article

AN - SCOPUS:85057129353

VL - 13

SP - 9295

EP - 9301

JO - Journal of Engineering and Applied Sciences

JF - Journal of Engineering and Applied Sciences

SN - 1816-949X

IS - Specialissue12

ER -