Social Influences of Help-Seeking Behaviour among Patients with Type 2 Diabetes Mellitus in Malaysia

Lee Lan Low, Tong Seng Fah, Wah Yun Low

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

This qualitative study aimed to explore the influence of social networks such as family members, friends, peers, and health care providers toward the help-seeking behaviour (HSB) of patients with type 2 diabetes mellitus in the public and private primary care settings. In-depth interviews of 12 patients, 9 family members, and 5 health care providers, as well as 3 focus groups among 13 health care providers were conducted. All interviews were audio-taped and transcribed verbatim for qualitative analysis. Social influences play a significant role in the help-seeking process; once diagnosed, patients source information from people around them to make decisions. This significant influence depends on the relationship between patients and social networks or the level of trust, support, and comforting feeling. Thus, the impacts on patients' help-seeking behavior are varied. However, the help-seeking process is not solely an individual's concern but a dynamic process interacting with the social networks within the health care system.

Original languageEnglish
Pages (from-to)17S-25S
JournalAsia-Pacific Journal of Public Health
Volume28
DOIs
Publication statusPublished - 1 Jan 2016

Fingerprint

Malaysia
Type 2 Diabetes Mellitus
Social Support
Health Personnel
Interviews
Focus Groups
Primary Health Care
Emotions
Help-Seeking Behavior
Delivery of Health Care

Keywords

  • family members
  • health care providers
  • Malaysia
  • peers
  • primary care setting
  • qualitative study
  • social media
  • type 2 diabetes mellitus

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health

Cite this

Social Influences of Help-Seeking Behaviour among Patients with Type 2 Diabetes Mellitus in Malaysia. / Low, Lee Lan; Seng Fah, Tong; Low, Wah Yun.

In: Asia-Pacific Journal of Public Health, Vol. 28, 01.01.2016, p. 17S-25S.

Research output: Contribution to journalArticle

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