SME internationalization intelligence information and knowledge on international opportunities

Zizah Che Senik, Ridzuan Md Sham

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Small and medium enterprises (SMEs) internationalization intelligence, referring to the process of gathering information and knowledge on international opportunities, is crucial to initiate SMEs' internationalization. The literature has stressed organizational resources, networks and information sharing as means to acquire internationalization intelligence, suggesting that the resource-based, network and social capital perspectives can be adopted to explore this issue. However, previous literature still lacks evidence on how SMEs acquire relevant intelligence, and who or what are involved with the process. To address this lack of evidence, we interviewed 54 SME owners/key personnel in the manufacturing sector to: identify sources of internationalization intelligence; examine how those sources assist SMEs to internationalize; and develop propositions on internationalization intelligence. Analyzing the data using NVivo, four themes emerged including institutions, business associates, personal efforts, and other means. The analysis suggests internationalization intelligence occurs mainly through the networks of the SME owners/ key personnel, built on their firm's resources through their internal and external information sharing activities, indicating the need of the SMEs to position themselves in their environments. These findings are developed into propositions. The study indicates multiple perspectives in conceptualizing the process of internationalization intelligence. This study advances a conceptualization of internationalization intelligence, and offers avenues for future research.

Original languageEnglish
Pages (from-to)161-183
Number of pages23
JournalGadjah Mada International Journal of Business
Volume13
Issue number2
Publication statusPublished - 2011

Fingerprint

Internationalization
Small and medium-sized enterprises
Information sharing
Owners
Personnel
Social capital
Resource-based
Information gathering
Organizational resources
Multiple perspectives
Firm resources
Conceptualization
Manufacturing sector

Keywords

  • Information and knowledge
  • International opportunity
  • Internationalization intelligence
  • Malaysia
  • Small and medium enterprises (SMEs)

ASJC Scopus subject areas

  • Economics and Econometrics
  • Business and International Management

Cite this

SME internationalization intelligence information and knowledge on international opportunities. / Che Senik, Zizah; Sham, Ridzuan Md.

In: Gadjah Mada International Journal of Business, Vol. 13, No. 2, 2011, p. 161-183.

Research output: Contribution to journalArticle

@article{bcfb875661684963ac7f40a128452f8c,
title = "SME internationalization intelligence information and knowledge on international opportunities",
abstract = "Small and medium enterprises (SMEs) internationalization intelligence, referring to the process of gathering information and knowledge on international opportunities, is crucial to initiate SMEs' internationalization. The literature has stressed organizational resources, networks and information sharing as means to acquire internationalization intelligence, suggesting that the resource-based, network and social capital perspectives can be adopted to explore this issue. However, previous literature still lacks evidence on how SMEs acquire relevant intelligence, and who or what are involved with the process. To address this lack of evidence, we interviewed 54 SME owners/key personnel in the manufacturing sector to: identify sources of internationalization intelligence; examine how those sources assist SMEs to internationalize; and develop propositions on internationalization intelligence. Analyzing the data using NVivo, four themes emerged including institutions, business associates, personal efforts, and other means. The analysis suggests internationalization intelligence occurs mainly through the networks of the SME owners/ key personnel, built on their firm's resources through their internal and external information sharing activities, indicating the need of the SMEs to position themselves in their environments. These findings are developed into propositions. The study indicates multiple perspectives in conceptualizing the process of internationalization intelligence. This study advances a conceptualization of internationalization intelligence, and offers avenues for future research.",
keywords = "Information and knowledge, International opportunity, Internationalization intelligence, Malaysia, Small and medium enterprises (SMEs)",
author = "{Che Senik}, Zizah and Sham, {Ridzuan Md}",
year = "2011",
language = "English",
volume = "13",
pages = "161--183",
journal = "Gadjah Mada International Journal of Business",
issn = "1411-1128",
publisher = "Universitas Gadjah Mada",
number = "2",

}

TY - JOUR

T1 - SME internationalization intelligence information and knowledge on international opportunities

AU - Che Senik, Zizah

AU - Sham, Ridzuan Md

PY - 2011

Y1 - 2011

N2 - Small and medium enterprises (SMEs) internationalization intelligence, referring to the process of gathering information and knowledge on international opportunities, is crucial to initiate SMEs' internationalization. The literature has stressed organizational resources, networks and information sharing as means to acquire internationalization intelligence, suggesting that the resource-based, network and social capital perspectives can be adopted to explore this issue. However, previous literature still lacks evidence on how SMEs acquire relevant intelligence, and who or what are involved with the process. To address this lack of evidence, we interviewed 54 SME owners/key personnel in the manufacturing sector to: identify sources of internationalization intelligence; examine how those sources assist SMEs to internationalize; and develop propositions on internationalization intelligence. Analyzing the data using NVivo, four themes emerged including institutions, business associates, personal efforts, and other means. The analysis suggests internationalization intelligence occurs mainly through the networks of the SME owners/ key personnel, built on their firm's resources through their internal and external information sharing activities, indicating the need of the SMEs to position themselves in their environments. These findings are developed into propositions. The study indicates multiple perspectives in conceptualizing the process of internationalization intelligence. This study advances a conceptualization of internationalization intelligence, and offers avenues for future research.

AB - Small and medium enterprises (SMEs) internationalization intelligence, referring to the process of gathering information and knowledge on international opportunities, is crucial to initiate SMEs' internationalization. The literature has stressed organizational resources, networks and information sharing as means to acquire internationalization intelligence, suggesting that the resource-based, network and social capital perspectives can be adopted to explore this issue. However, previous literature still lacks evidence on how SMEs acquire relevant intelligence, and who or what are involved with the process. To address this lack of evidence, we interviewed 54 SME owners/key personnel in the manufacturing sector to: identify sources of internationalization intelligence; examine how those sources assist SMEs to internationalize; and develop propositions on internationalization intelligence. Analyzing the data using NVivo, four themes emerged including institutions, business associates, personal efforts, and other means. The analysis suggests internationalization intelligence occurs mainly through the networks of the SME owners/ key personnel, built on their firm's resources through their internal and external information sharing activities, indicating the need of the SMEs to position themselves in their environments. These findings are developed into propositions. The study indicates multiple perspectives in conceptualizing the process of internationalization intelligence. This study advances a conceptualization of internationalization intelligence, and offers avenues for future research.

KW - Information and knowledge

KW - International opportunity

KW - Internationalization intelligence

KW - Malaysia

KW - Small and medium enterprises (SMEs)

UR - http://www.scopus.com/inward/record.url?scp=84865064920&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84865064920&partnerID=8YFLogxK

M3 - Article

VL - 13

SP - 161

EP - 183

JO - Gadjah Mada International Journal of Business

JF - Gadjah Mada International Journal of Business

SN - 1411-1128

IS - 2

ER -