Selecting the right stakeholders for requirements elicitation

A systematic approach

Rozilawati Razali, Fares Anwar

Research output: Contribution to journalArticle

23 Citations (Scopus)

Abstract

Requirements elicitation is the most critical phase in software development as it captures the required functionality of a software system. The elicitation process is indeed resource intensive. It involves a number of dedicated stakeholders who are deliberately gathered to confer and stipulate software requirements. The effectiveness of the process is greatly influenced by the credibility and suitability of the stakeholders involved. Correct and complete requirements could only be achieved if they are gathered from the right stakeholders. Therefore, there is a need of systematic approach that could help in identifying and choosing the appropriate stakeholders. As stakeholder participation can be enormous, the approach should also embrace prioritization. This study addresses this issue by collating important elements that contribute to an effective selection of stakeholders for requirement elicitation purposes. The elements were identified through reviews of related work, which were analyzed by using content analysis. The elements were then integrated as a conceptual framework that consists of a step-by-step procedure. The framework can be used by practitioners to execute the selection process. To researchers, the study proposes several mechanisms to support the approach as a guide for future research.

Original languageEnglish
Pages (from-to)250-257
Number of pages8
JournalJournal of Theoretical and Applied Information Technology
Volume33
Issue number2
Publication statusPublished - 2011

Fingerprint

Requirements Elicitation
Software engineering
Content Analysis
Prioritization
Elicitation
Requirements
Credibility
Software Development
Software System
Resources
Software
Framework

Keywords

  • Requirements elicitation
  • Stakeholder identification
  • Stakeholder prioritization
  • Stakeholder selection

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Selecting the right stakeholders for requirements elicitation : A systematic approach. / Razali, Rozilawati; Anwar, Fares.

In: Journal of Theoretical and Applied Information Technology, Vol. 33, No. 2, 2011, p. 250-257.

Research output: Contribution to journalArticle

@article{602207609dc242e4ae19222839576353,
title = "Selecting the right stakeholders for requirements elicitation: A systematic approach",
abstract = "Requirements elicitation is the most critical phase in software development as it captures the required functionality of a software system. The elicitation process is indeed resource intensive. It involves a number of dedicated stakeholders who are deliberately gathered to confer and stipulate software requirements. The effectiveness of the process is greatly influenced by the credibility and suitability of the stakeholders involved. Correct and complete requirements could only be achieved if they are gathered from the right stakeholders. Therefore, there is a need of systematic approach that could help in identifying and choosing the appropriate stakeholders. As stakeholder participation can be enormous, the approach should also embrace prioritization. This study addresses this issue by collating important elements that contribute to an effective selection of stakeholders for requirement elicitation purposes. The elements were identified through reviews of related work, which were analyzed by using content analysis. The elements were then integrated as a conceptual framework that consists of a step-by-step procedure. The framework can be used by practitioners to execute the selection process. To researchers, the study proposes several mechanisms to support the approach as a guide for future research.",
keywords = "Requirements elicitation, Stakeholder identification, Stakeholder prioritization, Stakeholder selection",
author = "Rozilawati Razali and Fares Anwar",
year = "2011",
language = "English",
volume = "33",
pages = "250--257",
journal = "Journal of Theoretical and Applied Information Technology",
issn = "1992-8645",
publisher = "Asian Research Publishing Network (ARPN)",
number = "2",

}

TY - JOUR

T1 - Selecting the right stakeholders for requirements elicitation

T2 - A systematic approach

AU - Razali, Rozilawati

AU - Anwar, Fares

PY - 2011

Y1 - 2011

N2 - Requirements elicitation is the most critical phase in software development as it captures the required functionality of a software system. The elicitation process is indeed resource intensive. It involves a number of dedicated stakeholders who are deliberately gathered to confer and stipulate software requirements. The effectiveness of the process is greatly influenced by the credibility and suitability of the stakeholders involved. Correct and complete requirements could only be achieved if they are gathered from the right stakeholders. Therefore, there is a need of systematic approach that could help in identifying and choosing the appropriate stakeholders. As stakeholder participation can be enormous, the approach should also embrace prioritization. This study addresses this issue by collating important elements that contribute to an effective selection of stakeholders for requirement elicitation purposes. The elements were identified through reviews of related work, which were analyzed by using content analysis. The elements were then integrated as a conceptual framework that consists of a step-by-step procedure. The framework can be used by practitioners to execute the selection process. To researchers, the study proposes several mechanisms to support the approach as a guide for future research.

AB - Requirements elicitation is the most critical phase in software development as it captures the required functionality of a software system. The elicitation process is indeed resource intensive. It involves a number of dedicated stakeholders who are deliberately gathered to confer and stipulate software requirements. The effectiveness of the process is greatly influenced by the credibility and suitability of the stakeholders involved. Correct and complete requirements could only be achieved if they are gathered from the right stakeholders. Therefore, there is a need of systematic approach that could help in identifying and choosing the appropriate stakeholders. As stakeholder participation can be enormous, the approach should also embrace prioritization. This study addresses this issue by collating important elements that contribute to an effective selection of stakeholders for requirement elicitation purposes. The elements were identified through reviews of related work, which were analyzed by using content analysis. The elements were then integrated as a conceptual framework that consists of a step-by-step procedure. The framework can be used by practitioners to execute the selection process. To researchers, the study proposes several mechanisms to support the approach as a guide for future research.

KW - Requirements elicitation

KW - Stakeholder identification

KW - Stakeholder prioritization

KW - Stakeholder selection

UR - http://www.scopus.com/inward/record.url?scp=82755164018&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=82755164018&partnerID=8YFLogxK

M3 - Article

VL - 33

SP - 250

EP - 257

JO - Journal of Theoretical and Applied Information Technology

JF - Journal of Theoretical and Applied Information Technology

SN - 1992-8645

IS - 2

ER -