Relationship Between Organizational Citizenship Behavior and task performance

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4 Citations (Scopus)

Abstract

In recent years, there has been an increase interest in Organizational Citizenship Behavior (OCB) in organizations. Many scholars believe that OCB improves overall organizational efficiency. The main objective of this study was to investigate the relationship between OCB and task performance among 450 employees of Behzisty organization in central provinces of Iran. The study also looked at the influence of gender, age, education and tenure on the relationship between OCB and task performance. Instruments used to collect data were questionnaires on demographic information, organizational citizenship behaviour and task performance assessment for supervisors' ratings of performance. Descriptive and inferential statistics were used to analyze the data. Pearson correlation coefficient was employed to analyze the relationship between OCB and task performance. Multiple regressions were used to examine the moderating effect of gender, age, education and tenure on the relationship of OCB and task performance. The results found that there was a significant relationship between OCB and task performance. It was also shown that gender and education moderated the relationship between OCB and task performance. The results have significant implications on the policies of human resource as well as organizations in Iran.

Original languageEnglish
Pages (from-to)307-312
Number of pages6
JournalSocial Sciences
Volume6
Issue number4
DOIs
Publication statusPublished - 2011

Fingerprint

citizenship
performance
Iran
gender
inferential statistics
education
performance assessment
descriptive statistics
human resources
rating
employee
organization
regression
efficiency
questionnaire

Keywords

  • Gender
  • Malaysia
  • Moderator effects
  • Multiple regression
  • OCB
  • Pearson correlation
  • Task performance

ASJC Scopus subject areas

  • Social Sciences(all)

Cite this

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title = "Relationship Between Organizational Citizenship Behavior and task performance",
abstract = "In recent years, there has been an increase interest in Organizational Citizenship Behavior (OCB) in organizations. Many scholars believe that OCB improves overall organizational efficiency. The main objective of this study was to investigate the relationship between OCB and task performance among 450 employees of Behzisty organization in central provinces of Iran. The study also looked at the influence of gender, age, education and tenure on the relationship between OCB and task performance. Instruments used to collect data were questionnaires on demographic information, organizational citizenship behaviour and task performance assessment for supervisors' ratings of performance. Descriptive and inferential statistics were used to analyze the data. Pearson correlation coefficient was employed to analyze the relationship between OCB and task performance. Multiple regressions were used to examine the moderating effect of gender, age, education and tenure on the relationship of OCB and task performance. The results found that there was a significant relationship between OCB and task performance. It was also shown that gender and education moderated the relationship between OCB and task performance. The results have significant implications on the policies of human resource as well as organizations in Iran.",
keywords = "Gender, Malaysia, Moderator effects, Multiple regression, OCB, Pearson correlation, Task performance",
author = "Rohany Nasir and Mohammadi, {M. S.} and {Wan Sulaiman}, {Wan Shahrazad} and Fatimah Omar and Rozainee Khairudin and Halim, {Fatimah Wati}",
year = "2011",
doi = "10.3923/sscience.2011.307.312",
language = "English",
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AU - Mohammadi, M. S.

AU - Wan Sulaiman, Wan Shahrazad

AU - Omar, Fatimah

AU - Khairudin, Rozainee

AU - Halim, Fatimah Wati

PY - 2011

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AB - In recent years, there has been an increase interest in Organizational Citizenship Behavior (OCB) in organizations. Many scholars believe that OCB improves overall organizational efficiency. The main objective of this study was to investigate the relationship between OCB and task performance among 450 employees of Behzisty organization in central provinces of Iran. The study also looked at the influence of gender, age, education and tenure on the relationship between OCB and task performance. Instruments used to collect data were questionnaires on demographic information, organizational citizenship behaviour and task performance assessment for supervisors' ratings of performance. Descriptive and inferential statistics were used to analyze the data. Pearson correlation coefficient was employed to analyze the relationship between OCB and task performance. Multiple regressions were used to examine the moderating effect of gender, age, education and tenure on the relationship of OCB and task performance. The results found that there was a significant relationship between OCB and task performance. It was also shown that gender and education moderated the relationship between OCB and task performance. The results have significant implications on the policies of human resource as well as organizations in Iran.

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KW - Pearson correlation

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