Public user assessment of Malaysia's e-Government applications

Norshita Mat Nayan, Halimah Badioze Zaman, Tengku Sembok Tengku Mohdammad

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

The implementation of electronic government started since the initiation of Multimedia Super Corridor (MSC) by the Malaysia government. The introduction of ICT in the public sector especially e-Government initiatives opens up a new book in the government administration throughout the world. The aim or this paper is to discuss the implementation of e-government in Malaysia, covering the result of public user self assessment on Malaysia's electronic government applications. E-services, e-procurement, Generic Office Environment (GOE), Human Resources Management Information System (HRMIS), Project Monitoring System (PMS), Electronic Labor Exchange (ELX) and e-syariah(religion) were the seven flagship application assessed. The study adopted a crosssectional survey research approach and information system literature were used. The analysis was done for 35 responden in pilot test and there was evidence from public user's perspective to suggest that the e-government applications were generally successful.

Original languageEnglish
Pages (from-to)813-817
Number of pages5
JournalWorld Academy of Science, Engineering and Technology
Volume43
Publication statusPublished - 2010

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Information systems
Personnel
Monitoring
Human resources management

Keywords

  • Electronic government
  • Flagship
  • Multimedia super corridor
  • Public user

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Public user assessment of Malaysia's e-Government applications. / Mat Nayan, Norshita; Badioze Zaman, Halimah; Tengku Mohdammad, Tengku Sembok.

In: World Academy of Science, Engineering and Technology, Vol. 43, 2010, p. 813-817.

Research output: Contribution to journalArticle

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