Practicing and factors infuencing the effective implementation of strategic information systems planning in public agency

Sukhaila Angsor, Maryati Mohd Yusof

Research output: Contribution to journalArticle

Abstract

Strategic Information Systems Planning (SISP) guided organization in achieving its target. The importance of SISP increases proportionately with the uncertainty of business requirements. Failures in implementing SISP may affect organizational service delivery and reputation. This paper discusses on the evaluation of the practice and influencing factors of SISP implementation in a public sector. The Human Organization Technology-fit framework was used to evaluate the effectiveness of SISP from human, organization and technology perspectives. A qualitative case study was conducted using interview and document analysis method. The study identified 25 influencing factors of SISP implementation including knowledge and expertise, stakeholder engagement; governance, top management support, financial allocation and infrastructure capabilities. These influencing factors can guide other agencies to identify the risks of SISP implementation at an early stage; subsequently, mitigation plan can be developed to minimize the risk.

Original languageEnglish
JournalJurnal Pengurusan
Volume56
Publication statusPublished - 1 Jan 2019

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Factors
Strategic information systems planning
Public agencies
Influencing factors
Governance
Top management support
Public sector
Expertise
Mitigation
Evaluation
Stakeholder engagement
Service delivery
Uncertainty

Keywords

  • Effectiveness
  • Evaluation
  • Information systems planning
  • Practice
  • Strategic

ASJC Scopus subject areas

  • Business and International Management
  • Accounting
  • Business, Management and Accounting (miscellaneous)

Cite this

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