Performance measurement framework: Lesson learned and experiences

Yusmadi Yah Jusoh, Abdul Razak Hamdan, Aziz Deraman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The problems related to information technology strategic planning (ITSP) implementation is becoming obvious these days. The failure of the ITSP implementation are associated to the resources involved, cost expanded, time consuming with unforeseen benefits, identifying the appropriate performance indicator and assigning performance based on the schedule. Therefore, measuring the achievement of the implemented ITSP is becoming one of the organization interests. The challenge is to indicate the performance of the implemented ITSP. This challenge has formed a foundation to conduct a study on investigating issues and problems of performance measurement in ITSP implementation. Hence, the study conducted has focused on proposing a framework for justifying and measuring the performance of the ITSP implementation. This paper discusses the lesson learned and research experiences of the case studies conducted.

Original languageEnglish
Title of host publicationProceedings of the 4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008
Pages103-108
Number of pages6
Publication statusPublished - 2008
Event4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008 - Langkawi
Duration: 2 Apr 20084 Apr 2008

Other

Other4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008
CityLangkawi
Period2/4/084/4/08

Fingerprint

Strategic planning
Information technology
Costs

Keywords

  • Implementation
  • Information technology strategic planning

ASJC Scopus subject areas

  • Computer Science(all)

Cite this

Jusoh, Y. Y., Hamdan, A. R., & Deraman, A. (2008). Performance measurement framework: Lesson learned and experiences. In Proceedings of the 4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008 (pp. 103-108)

Performance measurement framework : Lesson learned and experiences. / Jusoh, Yusmadi Yah; Hamdan, Abdul Razak; Deraman, Aziz.

Proceedings of the 4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008. 2008. p. 103-108.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Jusoh, YY, Hamdan, AR & Deraman, A 2008, Performance measurement framework: Lesson learned and experiences. in Proceedings of the 4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008. pp. 103-108, 4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008, Langkawi, 2/4/08.
Jusoh YY, Hamdan AR, Deraman A. Performance measurement framework: Lesson learned and experiences. In Proceedings of the 4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008. 2008. p. 103-108
Jusoh, Yusmadi Yah ; Hamdan, Abdul Razak ; Deraman, Aziz. / Performance measurement framework : Lesson learned and experiences. Proceedings of the 4th IASTED International Conference on Advances in Computer Science and Technology, ACST 2008. 2008. pp. 103-108
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