Performance measure of academic departments using data envelopment analysis

Zuraida Alwadood, Norlenda Mohd Noor, Mohd Fadzil Kamarudin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Citations (Scopus)

Abstract

Performance efficiency of educational institution should be continuously monitored and improved to ensure that qualified manpower and research are produced efficiently in meeting the university standard of intellectuals. With a systematic performance monitoring system, resources will be channeled sufficiently and tasks may be completed effectively. Therefore, the main objective of the research is to use data envelopment analysis (DEA) to measure the performance efficiency of the academic departments in a faculty in a public university in Malaysia. Two inputs and three outputs which strongly influence the efficiency of the academic departments were selected. The second objective is to rank the academic departments according to their performance efficiencies. The final objective is to uplift the efficiency score of the less efficient department. In general, all academic departments in the faculty recorded a high level of efficiency of above 90%. The academic departments with perfect efficiency score were considered as the benchmark departments. By means of the reference set obtained in the output, the improvement strategies recommended to the less efficient academic departments are to reduce its Input 1 and to increase its Output 3.

Original languageEnglish
Title of host publicationISBEIA 2011 - 2011 IEEE Symposium on Business, Engineering and Industrial Applications
Pages395-399
Number of pages5
DOIs
Publication statusPublished - 2011
Externally publishedYes
Event2011 IEEE Symposium on Business, Engineering and Industrial Applications, ISBEIA 2011 - Langkawi
Duration: 25 Sep 201128 Sep 2011

Other

Other2011 IEEE Symposium on Business, Engineering and Industrial Applications, ISBEIA 2011
CityLangkawi
Period25/9/1128/9/11

Fingerprint

Data envelopment analysis
Performance measures
Monitoring

Keywords

  • academic department
  • data envelopment analysis
  • input and output
  • performance efficiency
  • reference set

ASJC Scopus subject areas

  • Business and International Management
  • Industrial and Manufacturing Engineering

Cite this

Alwadood, Z., Noor, N. M., & Kamarudin, M. F. (2011). Performance measure of academic departments using data envelopment analysis. In ISBEIA 2011 - 2011 IEEE Symposium on Business, Engineering and Industrial Applications (pp. 395-399). [6088844] https://doi.org/10.1109/ISBEIA.2011.6088844

Performance measure of academic departments using data envelopment analysis. / Alwadood, Zuraida; Noor, Norlenda Mohd; Kamarudin, Mohd Fadzil.

ISBEIA 2011 - 2011 IEEE Symposium on Business, Engineering and Industrial Applications. 2011. p. 395-399 6088844.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Alwadood, Z, Noor, NM & Kamarudin, MF 2011, Performance measure of academic departments using data envelopment analysis. in ISBEIA 2011 - 2011 IEEE Symposium on Business, Engineering and Industrial Applications., 6088844, pp. 395-399, 2011 IEEE Symposium on Business, Engineering and Industrial Applications, ISBEIA 2011, Langkawi, 25/9/11. https://doi.org/10.1109/ISBEIA.2011.6088844
Alwadood Z, Noor NM, Kamarudin MF. Performance measure of academic departments using data envelopment analysis. In ISBEIA 2011 - 2011 IEEE Symposium on Business, Engineering and Industrial Applications. 2011. p. 395-399. 6088844 https://doi.org/10.1109/ISBEIA.2011.6088844
Alwadood, Zuraida ; Noor, Norlenda Mohd ; Kamarudin, Mohd Fadzil. / Performance measure of academic departments using data envelopment analysis. ISBEIA 2011 - 2011 IEEE Symposium on Business, Engineering and Industrial Applications. 2011. pp. 395-399
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