Outsourcing system development risks

A survey

Jamaiah Yahaya, N. F. Hamzah, A. Deraman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

System development outsourcing has become an important practice in many public organizations in Malaysia. This is because it can reduce operation and development budget for Information Technology Department and improve service quality and operational efficiency. Although it is very beneficial, but there are risks that must be considered when using a third party in software development. This paper presents a study conducted in Malaysia to identify main risks in software outsourcing and to analyze the risks to identify the level and severity of the risks. A questionnaire containing a list of identified risks is provided for the purpose of collecting data from respondents who work in the Information Technology Department at The Rubber Industry Smallholders Development Authority or RISDA. The data obtained is analyzed to determine the level and severity of the risks. The results of this study suggest to the organization of the main risks identified exist during system development and help the organizations to manage risks by its priority and severity.

Original languageEnglish
Title of host publicationManagement and Technology in Knowledge, Service, Tourism and Hospitality - Proc. of the Annual Int. Conf. on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013
Publishershers
Pages3-7
Number of pages5
Publication statusPublished - 2014
EventAnnual International Conference on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013 - Jakarta
Duration: 14 Dec 201315 Dec 2013

Other

OtherAnnual International Conference on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013
CityJakarta
Period14/12/1315/12/13

Fingerprint

Outsourcing
Information technology
Rubber industry
System development
Software engineering

ASJC Scopus subject areas

  • Management of Technology and Innovation

Cite this

Yahaya, J., Hamzah, N. F., & Deraman, A. (2014). Outsourcing system development risks: A survey. In Management and Technology in Knowledge, Service, Tourism and Hospitality - Proc. of the Annual Int. Conf. on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013 (pp. 3-7). shers.

Outsourcing system development risks : A survey. / Yahaya, Jamaiah; Hamzah, N. F.; Deraman, A.

Management and Technology in Knowledge, Service, Tourism and Hospitality - Proc. of the Annual Int. Conf. on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013. shers, 2014. p. 3-7.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Yahaya, J, Hamzah, NF & Deraman, A 2014, Outsourcing system development risks: A survey. in Management and Technology in Knowledge, Service, Tourism and Hospitality - Proc. of the Annual Int. Conf. on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013. shers, pp. 3-7, Annual International Conference on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013, Jakarta, 14/12/13.
Yahaya J, Hamzah NF, Deraman A. Outsourcing system development risks: A survey. In Management and Technology in Knowledge, Service, Tourism and Hospitality - Proc. of the Annual Int. Conf. on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013. shers. 2014. p. 3-7
Yahaya, Jamaiah ; Hamzah, N. F. ; Deraman, A. / Outsourcing system development risks : A survey. Management and Technology in Knowledge, Service, Tourism and Hospitality - Proc. of the Annual Int. Conf. on Management and Technology in Knowledge, Service, Tourism and Hospitality 2013, SERVE 2013. shers, 2014. pp. 3-7
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