Measuring unmeasurable attributes of software quality using pragmatic quality factor

Jamaiah Yahaya, Aziz Deraman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

12 Citations (Scopus)

Abstract

Software quality is evolving beyond static measurement to a wider scope of quality definition. Previous studies have indicated the importance of human aspect in software qUality. But the quality models have not included comprehensively this aspect together with the behavioural aspect of software quality. This research has proposed a Pragmatic Quality Factors (or PQF) as a software quality measurement and metrics that includes both aspects of quality. These aspects of quality are essential as to balance between technical and non-technical (human) facet. In addition, this model provides flexibility by giving priorities and weights to the quality attributes. The priority and weight are necessary to reflect business requirement in the real business environment. Therefore, it is more practical that suits with different users and purposes. It is implemented through collaborative perspective approach between users, developers and independent assessor. This model shows how the unmeasurable characteristics can be measured indirectly using measures and metrics approach. It has been tested involving assessment and certification exercises in real case studies in Malaysia.

Original languageEnglish
Title of host publicationProceedings - 2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010
Pages197-202
Number of pages6
Volume1
DOIs
Publication statusPublished - 2010
Externally publishedYes
Event2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010 - Chengdu
Duration: 9 Jul 201011 Jul 2010

Other

Other2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010
CityChengdu
Period9/7/1011/7/10

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Keywords

  • Pragmatic quality factor
  • Software measurement
  • Software quality

ASJC Scopus subject areas

  • Computer Science(all)
  • Electrical and Electronic Engineering

Cite this

Yahaya, J., & Deraman, A. (2010). Measuring unmeasurable attributes of software quality using pragmatic quality factor. In Proceedings - 2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010 (Vol. 1, pp. 197-202). [5564077] https://doi.org/10.1109/ICCSIT.2010.5564077

Measuring unmeasurable attributes of software quality using pragmatic quality factor. / Yahaya, Jamaiah; Deraman, Aziz.

Proceedings - 2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010. Vol. 1 2010. p. 197-202 5564077.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Yahaya, J & Deraman, A 2010, Measuring unmeasurable attributes of software quality using pragmatic quality factor. in Proceedings - 2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010. vol. 1, 5564077, pp. 197-202, 2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010, Chengdu, 9/7/10. https://doi.org/10.1109/ICCSIT.2010.5564077
Yahaya J, Deraman A. Measuring unmeasurable attributes of software quality using pragmatic quality factor. In Proceedings - 2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010. Vol. 1. 2010. p. 197-202. 5564077 https://doi.org/10.1109/ICCSIT.2010.5564077
Yahaya, Jamaiah ; Deraman, Aziz. / Measuring unmeasurable attributes of software quality using pragmatic quality factor. Proceedings - 2010 3rd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2010. Vol. 1 2010. pp. 197-202
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