Managing relational risks in accounting outsourcing

Experiences of small firm

Aini Aman, Engku Zaidah, Engku Abdul Rahman

Research output: Contribution to journalArticle

Abstract

This paper aims to explore the relational risks in client-vendor accounting outsourcing relationship of small firms and the innovating strategies in managing the relational risks. This study used interpretive case study approach with in-depth interviews, document reviews and observations in order to understand the relational risks and strategies in managing the risks. Findings show the importance of understanding client's ability and capability at the early stage of relationship. Vendor's perceptions could contribute to relational risks. Innovating strategies in managing risks are ad-hoc and would be relied on the type of relational risks aroused. Innovating strategies in managing relational risks especially in small outsourcing firms could contribute to further understanding in developing long-term relationship with vendor/clients and could enhance profit performance of the firms and accounting outsourcing industry.

Original languageEnglish
Pages (from-to)2060-2066
Number of pages7
JournalWorld Applied Sciences Journal
Volume13
Issue number9
Publication statusPublished - 2011

Fingerprint

Small firms
Outsourcing
Relational risk
Vendors
In-depth interviews
Profit
Long-term relationships
Interpretive case study
Industry
Ad hoc

Keywords

  • Accounting outsourcing
  • Innovation
  • Management strategy
  • Relational risk management
  • Small firm

ASJC Scopus subject areas

  • General

Cite this

Managing relational risks in accounting outsourcing : Experiences of small firm. / Aman, Aini; Zaidah, Engku; Abdul Rahman, Engku.

In: World Applied Sciences Journal, Vol. 13, No. 9, 2011, p. 2060-2066.

Research output: Contribution to journalArticle

Aman, Aini ; Zaidah, Engku ; Abdul Rahman, Engku. / Managing relational risks in accounting outsourcing : Experiences of small firm. In: World Applied Sciences Journal. 2011 ; Vol. 13, No. 9. pp. 2060-2066.
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