Managing knowledge transfer in offshore software development: The role of copresent and ICT-based interaction

Aini Aman, Brian Nicholson

Research output: Contribution to journalArticle

12 Citations (Scopus)

Abstract

The aim of this article is to examine the role of copresent interaction and the extent to which this can be supplanted by information and communication technology-based interaction for managing knowledge transfer in distributed settings. This study draws on two case studies of small UK firms sourcing software development from India and Bangladesh. Using Nonaka and Konno's knowledge creation theory, the role of copresent and ICT-based interactions in managing knowledge transfer is explained. The article contributes an extension of the concepts of knowledge creation theory by providing evidence of the role of copresent and ICT-based interaction for knowledge transfer in the context of offshore software development.

Original languageEnglish
Pages (from-to)55-73
Number of pages19
JournalJournal of Global Information Management
Volume17
Issue number4
DOIs
Publication statusPublished - Oct 2009

Fingerprint

Software engineering
Communication
Interaction
Knowledge transfer
Offshore software development
Knowledge creation

Keywords

  • Bangladesh
  • ICTs
  • Knowledge transfer
  • Offshore software development

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management
  • Computer Science Applications
  • Information Systems and Management
  • Management Science and Operations Research

Cite this

Managing knowledge transfer in offshore software development : The role of copresent and ICT-based interaction. / Aman, Aini; Nicholson, Brian.

In: Journal of Global Information Management, Vol. 17, No. 4, 10.2009, p. 55-73.

Research output: Contribution to journalArticle

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