Abstract
Usability evaluation methods are used to evaluate the interaction of the human with the computer for the purpose of identifying aspects of interaction that could be improved t increase usability. This research was carried out to determine the effectiveness of analytical evaluation technique that was designed, developed and named as Jalan Rentasan Kognitlf (JRK) evaluation technique. This evaluation technique was conducted on thirty-seven surrogate users that consist of courseware developers, teachers and university students using the Malaysian Smart School Mathematics courseware. The usability result was then compared statistically with the empirical usability evaluation called Task. Analysis Exploratory through Observation using video camera (TAEO). The respondents of the empirical method were secondary school students who used the same courseware as one of the learning aids in school. Usability indicators used in the study were usability problems and users' satisfaction. The study showed that the effectiveness of the two techniques was quite similar if they were used independently during the evaluation process. The usability indicators obtained in the study could be used as references in the usability comparisons of other educational courseware.
| Original language | English |
|---|---|
| Pages (from-to) | 342-348 |
| Number of pages | 7 |
| Journal | WSEAS Transactions on Information Science and Applications |
| Volume | 5 |
| Issue number | 4 |
| Publication status | Published - Apr 2008 |
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Keywords
- Surrogate user
- Task analysis
- Usability evaluation technique
- Usability problems
ASJC Scopus subject areas
- Computer Science (miscellaneous)
- Computational Mathematics
Cite this
Malaysian smart school courseware usability study : The effectiveness of analytical evaluation technique compared to empirical study. / Jaafar, Azizah.
In: WSEAS Transactions on Information Science and Applications, Vol. 5, No. 4, 04.2008, p. 342-348.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Malaysian smart school courseware usability study
T2 - The effectiveness of analytical evaluation technique compared to empirical study
AU - Jaafar, Azizah
PY - 2008/4
Y1 - 2008/4
N2 - Usability evaluation methods are used to evaluate the interaction of the human with the computer for the purpose of identifying aspects of interaction that could be improved t increase usability. This research was carried out to determine the effectiveness of analytical evaluation technique that was designed, developed and named as Jalan Rentasan Kognitlf (JRK) evaluation technique. This evaluation technique was conducted on thirty-seven surrogate users that consist of courseware developers, teachers and university students using the Malaysian Smart School Mathematics courseware. The usability result was then compared statistically with the empirical usability evaluation called Task. Analysis Exploratory through Observation using video camera (TAEO). The respondents of the empirical method were secondary school students who used the same courseware as one of the learning aids in school. Usability indicators used in the study were usability problems and users' satisfaction. The study showed that the effectiveness of the two techniques was quite similar if they were used independently during the evaluation process. The usability indicators obtained in the study could be used as references in the usability comparisons of other educational courseware.
AB - Usability evaluation methods are used to evaluate the interaction of the human with the computer for the purpose of identifying aspects of interaction that could be improved t increase usability. This research was carried out to determine the effectiveness of analytical evaluation technique that was designed, developed and named as Jalan Rentasan Kognitlf (JRK) evaluation technique. This evaluation technique was conducted on thirty-seven surrogate users that consist of courseware developers, teachers and university students using the Malaysian Smart School Mathematics courseware. The usability result was then compared statistically with the empirical usability evaluation called Task. Analysis Exploratory through Observation using video camera (TAEO). The respondents of the empirical method were secondary school students who used the same courseware as one of the learning aids in school. Usability indicators used in the study were usability problems and users' satisfaction. The study showed that the effectiveness of the two techniques was quite similar if they were used independently during the evaluation process. The usability indicators obtained in the study could be used as references in the usability comparisons of other educational courseware.
KW - Surrogate user
KW - Task analysis
KW - Usability evaluation technique
KW - Usability problems
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M3 - Article
VL - 5
SP - 342
EP - 348
JO - WSEAS Transactions on Information Science and Applications
JF - WSEAS Transactions on Information Science and Applications
SN - 1790-0832
IS - 4
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