Malaysian smart school courseware usability study

The effectiveness of analytical evaluation technique compared to empirical study

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

Usability evaluation methods are used to evaluate the interaction of the human with the computer for the purpose of identifying aspects of interaction that could be improved t increase usability. This research was carried out to determine the effectiveness of analytical evaluation technique that was designed, developed and named as Jalan Rentasan Kognitlf (JRK) evaluation technique. This evaluation technique was conducted on thirty-seven surrogate users that consist of courseware developers, teachers and university students using the Malaysian Smart School Mathematics courseware. The usability result was then compared statistically with the empirical usability evaluation called Task. Analysis Exploratory through Observation using video camera (TAEO). The respondents of the empirical method were secondary school students who used the same courseware as one of the learning aids in school. Usability indicators used in the study were usability problems and users' satisfaction. The study showed that the effectiveness of the two techniques was quite similar if they were used independently during the evaluation process. The usability indicators obtained in the study could be used as references in the usability comparisons of other educational courseware.

Original languageEnglish
Pages (from-to)342-348
Number of pages7
JournalWSEAS Transactions on Information Science and Applications
Volume5
Issue number4
Publication statusPublished - Apr 2008

Fingerprint

Empirical Study
Usability
Students
Evaluation
Video cameras
Usability Evaluation
Exploratory Analysis
User Satisfaction
Evaluation Method
Interaction
Camera
Evaluate

Keywords

  • Surrogate user
  • Task analysis
  • Usability evaluation technique
  • Usability problems

ASJC Scopus subject areas

  • Computer Science (miscellaneous)
  • Computational Mathematics

Cite this

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