Penggunaan bahasa melayu dalam pengurusan dan pentadbiran di universiti Kebangsaan Malaysia

Translated title of the contribution: Malay language usage in management and administration at universiti Kebangsaan Malaysia

Fariza Md. Sham, Rohana Tan, Mohd Najib Adun, Azmah Ishak, Hamidah Erman, Rohazaini Hasan, Siti Noraida Sood, Harun Bintang

Research output: Contribution to journalArticle

Abstract

The Malay language as the national language is already enacted in item 152 of the Federal Constitution of Malaya (1957) the Federal Constitution of Malaysia (1963). The implementation of this act was done through the National Language Act 1963 the 1996 Education Act. Although various efforts have been made to ensure the widespread use of Malay language in government agencies official programs as well as in the private sectors there are still organisations which do not use the Malay language including public universities. The objective of this research is to investigate the use of Malay language in the management administration of UKM. Questionnaire structured interviews were employed as the primary research instrument. Respondents consisted of 562 UKM’s management administration staff. Structured interviews involved ten informants consisting of three categories which are academic administrators the management professionals as well as implementers. A descriptive data analysis on frequency percentage was conducted for data analysis. Meanwhile structured interviews were analyzed using verbatim methods. The findings revealed that majority of respondents informants supported the use of Bahasa Melayu in the management administration most respondents informants also agreed on dual language use for UKM programs internationally. From the aspect on the use of Bahasa Melayu in official affairs in UKM the study found that the use of Bahasa Melayu was the highest in documents forms pertaining to administration. Meanwhile there is less usage of Bahasa Melayu in oral communication with clients from outside UKM. Data from the interviews showed that UKM staff fully support the proposal for the preparation of the Malay Language Guidelines on the Administration Management at UKM. The implications of the study is that the guidelines on the use of Malay language in the management administration at public universities is a necessity as a strategy to uphold the status of the Malay language.

Original languageMalay
Pages (from-to)176-197
Number of pages22
JournalGEMA Online Journal of Language Studies
Volume18
Issue number1
DOIs
Publication statusPublished - 1 Feb 2018

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language usage
Malaysia
language
management
interview
constitution
data analysis
act
Language
staff
university
government agency
private sector

ASJC Scopus subject areas

  • Language and Linguistics
  • Linguistics and Language
  • Literature and Literary Theory

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Penggunaan bahasa melayu dalam pengurusan dan pentadbiran di universiti Kebangsaan Malaysia. / Md. Sham, Fariza; Tan, Rohana; Adun, Mohd Najib; Ishak, Azmah; Erman, Hamidah; Hasan, Rohazaini; Sood, Siti Noraida; Bintang, Harun.

In: GEMA Online Journal of Language Studies, Vol. 18, No. 1, 01.02.2018, p. 176-197.

Research output: Contribution to journalArticle

Md. Sham, Fariza ; Tan, Rohana ; Adun, Mohd Najib ; Ishak, Azmah ; Erman, Hamidah ; Hasan, Rohazaini ; Sood, Siti Noraida ; Bintang, Harun. / Penggunaan bahasa melayu dalam pengurusan dan pentadbiran di universiti Kebangsaan Malaysia. In: GEMA Online Journal of Language Studies. 2018 ; Vol. 18, No. 1. pp. 176-197.
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