Leader’s qualities and organisational performance

A case of Malaysian Takaful operator

Wan Norhayate Wan Daud, Marlisa Abd Rahim, Fakhrul Anwar Zainol, Abd. Ghafar Ismail

Research output: Contribution to journalArticle

Abstract

This study examines the factors of enhancing Takaful organisational performance from qualities of Islamic leaders’ perspectives. This study begins with the introduction and overview of Takaful industry. We focus into four dimensions of Islamic leaders’ qualities, which consisted of truthfulness, trust, knowledge, and communication in the leader’s practices. We found that the Takaful operator is being proactively in achieving their vision by centre of attentions on the Islamic leaders’ qualities. Specifically, the Takaful operator considered values as important elements that support Islamic leaders’ qualities to achieve the organisational goals. The Takaful operator measured both financial performance and non-financial performance in their key performance indicators. This study implies that qualities of Islamic leaders can be effectively practiced in the corporate setting, which may leverage to the higher performance of organisation achievement.

Original languageEnglish
Pages (from-to)189-208
Number of pages20
JournalInternational Journal of Business Performance Management
Volume19
Issue number2
DOIs
Publication statusPublished - 1 Jan 2018
Externally publishedYes

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Organizational performance
Operator
Factors
Key performance indicators
Industry
Financial performance
Leverage
Communication
High performance

Keywords

  • Islamic leaders’ qualities
  • Malaysia
  • Organisational performance
  • Takaful

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management

Cite this

Leader’s qualities and organisational performance : A case of Malaysian Takaful operator. / Daud, Wan Norhayate Wan; Abd Rahim, Marlisa; Zainol, Fakhrul Anwar; Ismail, Abd. Ghafar.

In: International Journal of Business Performance Management, Vol. 19, No. 2, 01.01.2018, p. 189-208.

Research output: Contribution to journalArticle

Daud, Wan Norhayate Wan ; Abd Rahim, Marlisa ; Zainol, Fakhrul Anwar ; Ismail, Abd. Ghafar. / Leader’s qualities and organisational performance : A case of Malaysian Takaful operator. In: International Journal of Business Performance Management. 2018 ; Vol. 19, No. 2. pp. 189-208.
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