Knowledge sharing in the public sector in Malaysia

A proposed holistic model

Research output: Contribution to journalArticle

30 Citations (Scopus)

Abstract

Organizations are becoming increasingly aware of the importance of knowledge sharing to survive and remain competitive. Current knowledge sharing models have been found to be lacking as they only focus on the relationships between factors that influence knowledge sharing. An integrated approach that is capable of a simultaneous investigation of the various factors that affect knowledge sharing initiatives, quality of knowledge management and its impact on organizational performance has not been widely attempted. This study aims to develop a holistic knowledge sharing model for the public sector in Malaysia that is based on an integrated approach, which combines factors that influence knowledge management (input), knowledge sharing quality (process) and workers' performance as well as service delivery (output) that encompasses the individual, organization and technology. This study will firstly present a review of the literature of current models in knowledge sharing, which will then form the take-off point for the development of the proposed holistic model. Such a holistic model is deemed appropriate and necessary to steer knowledge sharing initiatives in tandem with forming the base for policy-making of such initiatives.

Original languageEnglish
Pages (from-to)43-54
Number of pages12
JournalInformation Development
Volume28
Issue number1
DOIs
Publication statusPublished - Feb 2012

Fingerprint

Malaysia
public sector
knowledge
knowledge management
performance
worker
organization

Keywords

  • knowledge management
  • knowledge sharing
  • knowledge sharing model
  • Malaysia
  • policy making
  • public sector

ASJC Scopus subject areas

  • Library and Information Sciences

Cite this

Knowledge sharing in the public sector in Malaysia : A proposed holistic model. / Mohammad Yusof, Zawiyah; Ismail, Mohd Bakhari; Ahmad, Kamsuriah; Mohd. Yusof, Maryati.

In: Information Development, Vol. 28, No. 1, 02.2012, p. 43-54.

Research output: Contribution to journalArticle

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