Knowledge retention in knowledge management system

Review

Akbar Dehghani Ghahfarokhi, Mohamad Shanudin Zakaria

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

Knowledge retention is a topic that comes up in many discussions of knowledge management. The primary concern is how to tap the brains of employees who are retiring, moving on to new jobs or otherwise leaving the company. Of course, there is no one way to create good knowledge retention. This necessitates different approaches for knowledge sharing or knowledge retention. Loss of critical knowledge has been recognized as one of the central problems in an organization like banking sector. In addition, the events like 9 / 11, where the whole teams or departments with their valuable knowledge were destroyed, make organizations more sensitive of the problem of knowledge loss. Knowledge retention activities and policies need to be institutionalized throughout the organization so that proper transitioning can occur when people leave the organization. Banks have to develop a simple process to capture the undocumented knowledge of employees nearing retirement andt also for the new employees from the beginning stages.

Original languageEnglish
Title of host publicationProceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009
Pages343-347
Number of pages5
Volume2
DOIs
Publication statusPublished - 2009
Event2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009 - Selangor
Duration: 5 Aug 20097 Aug 2009

Other

Other2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009
CitySelangor
Period5/8/097/8/09

Fingerprint

Knowledge management
Personnel
Brain
Industry

ASJC Scopus subject areas

  • Information Systems
  • Software
  • Energy Engineering and Power Technology
  • Electrical and Electronic Engineering

Cite this

Ghahfarokhi, A. D., & Zakaria, M. S. (2009). Knowledge retention in knowledge management system: Review. In Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009 (Vol. 2, pp. 343-347). [5254717] https://doi.org/10.1109/ICEEI.2009.5254717

Knowledge retention in knowledge management system : Review. / Ghahfarokhi, Akbar Dehghani; Zakaria, Mohamad Shanudin.

Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009. Vol. 2 2009. p. 343-347 5254717.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Ghahfarokhi, AD & Zakaria, MS 2009, Knowledge retention in knowledge management system: Review. in Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009. vol. 2, 5254717, pp. 343-347, 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009, Selangor, 5/8/09. https://doi.org/10.1109/ICEEI.2009.5254717
Ghahfarokhi AD, Zakaria MS. Knowledge retention in knowledge management system: Review. In Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009. Vol. 2. 2009. p. 343-347. 5254717 https://doi.org/10.1109/ICEEI.2009.5254717
Ghahfarokhi, Akbar Dehghani ; Zakaria, Mohamad Shanudin. / Knowledge retention in knowledge management system : Review. Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009. Vol. 2 2009. pp. 343-347
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