Key contributing factors towards successful Electronic Government systems interoperability

Mohamed Hairul Bin Othman, Rozilawati Razali

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

Electronic Government (e-Government) is an initiative of transforming public sector delivery system towards high performance services and citizen oriented. The emergence of broadband and communication technology has catalyzed the growth of online systems forming the main thrust of e-Government. However, the satisfaction level of e-Government systems remains low because of recurrent transactions in different users systems. In addition, most of e-Government systems are still not integrated. Successful integration can be achieved if interoperability factors are completely defined in a framework and introduced in the early stages of system development. This paper aims to review existing e-Government interoperability frameworks which are European Interoperability Framework, e-Government Interoperability Framework (UK), Standards and Architectures for e-Government Applications (Germany) and E-Government Interoperability Framework (Greek). These frameworks were analyzed using content analysis method to identify the key successful factors towards e-Government systems interoperability. The factors were grouped into two dimensions; people and process. These dimensions and factors subsequently become the basis for developing a holistic and integrated framework in the future.

Original languageEnglish
Title of host publicationInternational Conference on Research and Innovation in Information Systems, ICRIIS
Pages302-307
Number of pages6
DOIs
Publication statusPublished - 2013
Event2013 International Conference on Research and Innovation in Information Systems, ICRIIS 2013 - Kuala Lumpur
Duration: 27 Nov 201328 Nov 2013

Other

Other2013 International Conference on Research and Innovation in Information Systems, ICRIIS 2013
CityKuala Lumpur
Period27/11/1328/11/13

Fingerprint

Interoperability
Online systems
Communication

Keywords

  • e-government
  • interoperability

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Human-Computer Interaction
  • Information Systems

Cite this

Othman, M. H. B., & Razali, R. (2013). Key contributing factors towards successful Electronic Government systems interoperability. In International Conference on Research and Innovation in Information Systems, ICRIIS (pp. 302-307). [6716726] https://doi.org/10.1109/ICRIIS.2013.6716726

Key contributing factors towards successful Electronic Government systems interoperability. / Othman, Mohamed Hairul Bin; Razali, Rozilawati.

International Conference on Research and Innovation in Information Systems, ICRIIS. 2013. p. 302-307 6716726.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Othman, MHB & Razali, R 2013, Key contributing factors towards successful Electronic Government systems interoperability. in International Conference on Research and Innovation in Information Systems, ICRIIS., 6716726, pp. 302-307, 2013 International Conference on Research and Innovation in Information Systems, ICRIIS 2013, Kuala Lumpur, 27/11/13. https://doi.org/10.1109/ICRIIS.2013.6716726
Othman MHB, Razali R. Key contributing factors towards successful Electronic Government systems interoperability. In International Conference on Research and Innovation in Information Systems, ICRIIS. 2013. p. 302-307. 6716726 https://doi.org/10.1109/ICRIIS.2013.6716726
Othman, Mohamed Hairul Bin ; Razali, Rozilawati. / Key contributing factors towards successful Electronic Government systems interoperability. International Conference on Research and Innovation in Information Systems, ICRIIS. 2013. pp. 302-307
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