Job satisfaction and organisational citizenship behaviour

An empirical study at higher learning institutions

Jehad Mohammad, Farzana Quoquab Habib, Mohmad Adnan Alias

Research output: Contribution to journalArticle

35 Citations (Scopus)

Abstract

This study is designed to measure the two dimensions of organisational citizenship behaviour (i.e., OCBI and OCBO) and to examine how these organisational citizenship behaviours are related to the two facets of job satisfaction (intrinsic and extrinsic). To achieve the research objectives, the survey method is employed. Findings of this study reveal that both extrinsic and intrinsic job satisfaction are very important in predicting citizenship behaviour. Implications and limitations of the study are discussed along with suggestions for future research.

Original languageEnglish
Pages (from-to)149-165
Number of pages17
JournalAsian Academy of Management Journal
Volume16
Issue number2
Publication statusPublished - Jul 2011

Fingerprint

Job satisfaction
Organizational citizenship behavior
Empirical study
Intrinsic
Citizenship behavior

Keywords

  • Higher education institutions
  • Job satisfaction
  • Malaysia
  • Organisational citizenship behaviour

ASJC Scopus subject areas

  • Business, Management and Accounting(all)

Cite this

Job satisfaction and organisational citizenship behaviour : An empirical study at higher learning institutions. / Mohammad, Jehad; Habib, Farzana Quoquab; Alias, Mohmad Adnan.

In: Asian Academy of Management Journal, Vol. 16, No. 2, 07.2011, p. 149-165.

Research output: Contribution to journalArticle

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