Inter-organizational knowledge transfer through Malaysia e-government IT outsourcing

A theoretical review

Nor Aziati Abdul Hamid, Juhana Salim

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

The main objective of this paper is to contribute the existing knowledge transfer and IT Outsourcing literature specifically in the context of Malaysia by reviewing the current practices of e-government IT outsourcing in Malaysia including the issues and challenges faced by the public agencies in transferring the knowledge during the engagement. This paper discusses various factors and different theoretical model of knowledge transfer starting from the traditional model to the recent model suggested by the scholars. The present paper attempts to align organizational knowledge from the knowledge-based view (KBV) and organizational learning (OL) lens. This review could help shape the direction of both future theoretical and empirical studies on inter-firm knowledge transfer specifically on how KBV and OL perspectives could play significant role in explaining the complex relationships between the client and vendor in inter-firm knowledge transfer and the role of organizational management information system and Transactive Memory System (TMS) to facilitate the organizational knowledge transferring process. Conclusion is drawn and further research is suggested.

Original languageEnglish
Pages (from-to)183-192
Number of pages10
JournalWorld Academy of Science, Engineering and Technology
Volume66
Publication statusPublished - Jun 2010

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Outsourcing
Management information systems
Lenses
Data storage equipment

Keywords

  • E-government
  • IT outsourcing
  • Knowledge management
  • Knowledge transfer

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Inter-organizational knowledge transfer through Malaysia e-government IT outsourcing : A theoretical review. / Hamid, Nor Aziati Abdul; Salim, Juhana.

In: World Academy of Science, Engineering and Technology, Vol. 66, 06.2010, p. 183-192.

Research output: Contribution to journalArticle

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