Instrument development for supply chain integration and product quality relationship in automotive industry

Research output: Contribution to journalArticle

3 Citations (Scopus)

Abstract

The automotive industry is one of the most important industrial sectors in the world. Therefore, consideration must be given to the development of collaborative activities between the automotive industry and supply chain partners to survive and succeed in recent world market. Supply chain integration can collaborate between a manufacturer and its supplier and costumer which enables firms to work together and improve product quality which is an important key competitive capability. This is why, the relationship between supply chain integration and product quality in automotive industry should receive sufficient attention from the research community. Hence, the purpose of the study is to develop and validate the supply chain integration and product quality instrument in the automotive industry. The research methodology for this study was devised based on the literature in general and survey instrument in the automotive industry in particular. The instrument were examined by using a survey conducted in Malaysian Automotive and Supplier Industry for empirical analysis. The study identified indicators of each dimension of supply chain integration; particularly customer integration supplier integration and internal integration and each dimension of product quality in supply chain; specifically design quality and conformance quality and validated a supply chain integration and product quality survey instrument. This questionnaire instrument can be used effectively in any manufacturing firm.

Original languageEnglish
Pages (from-to)58-68
Number of pages11
JournalJournal of Applied Sciences
Volume15
Issue number1
DOIs
Publication statusPublished - 2015

Fingerprint

Automotive industry
Instrument development
Product quality
Supply chain integration
Suppliers
Supply chain
Empirical analysis
Industrial sector
Manufacturing firms
Customer integration
Design quality
Supplier integration
Competitive capabilities
World market
Questionnaire
Industry

Keywords

  • Automotive industry
  • Malaysian automotive and supplier industry
  • Product quality
  • Supply chain integration
  • Survey instrument

ASJC Scopus subject areas

  • General

Cite this

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