Information technology (IT) knowledge and skills of accounting graduates: Does an expectation gap exist?

Rosmila Senik, Martin Broad, Norazila Mat, Suhaida Abdul Kadir

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

The present research explores the expectation gap in information technology (IT) skills development in an accounting degree course using grounded theory methodology. Data were collected using multiple qualitative approaches, including interviews; focus groups; observations; and document reviews, focusing on respondents at one traditional university in the UK and involving respondents from one of the big four accounting firms operating in the UK. The findings indicate that some of the required understanding and skills relating to accounting, tax and auditing software is lacking, suggesting an expectation gap. Different opinions concerning who should assume the responsibility for the development of the IT skills of the graduates; the understanding concerning the nature of IT skills; unclear expectations; and a lack of communication among stakeholders in accounting education are the factors perceived to cause the existence of such a gap. The findings also reveal that educators, as major players in the education process, should initiate a platform to promote communication among all stakeholders in educations, including potential employers and students, so that skills needs and expectations can be clearly identified and communicated, thus bridging the gap.

Original languageEnglish
Pages (from-to)87-100
Number of pages14
JournalJurnal Pengurusan
Volume38
Publication statusPublished - Sep 2013

Fingerprint

Expectations gap
Stakeholders
Communication
Education
Skill development
Factors
Accounting education
Accounting firms
Responsibility
Qualitative approaches
Focus groups
Tax
Grounded theory
Auditing
Methodology
Employers
Software

Keywords

  • Accounting education
  • Expectation gaps
  • Information technology skills
  • Innovation and change in higher education

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Accounting
  • Business and International Management

Cite this

Information technology (IT) knowledge and skills of accounting graduates : Does an expectation gap exist? / Senik, Rosmila; Broad, Martin; Mat, Norazila; Kadir, Suhaida Abdul.

In: Jurnal Pengurusan, Vol. 38, 09.2013, p. 87-100.

Research output: Contribution to journalArticle

Senik, Rosmila ; Broad, Martin ; Mat, Norazila ; Kadir, Suhaida Abdul. / Information technology (IT) knowledge and skills of accounting graduates : Does an expectation gap exist?. In: Jurnal Pengurusan. 2013 ; Vol. 38. pp. 87-100.
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