Information system success and acceptance theories

Towards developing a "virtual communities of practice" success model

Haitham Alali, Juhana Salim

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

Most organizations in the world including the health care sector are unsuccessful in getting the expected benefits of knowledge management initiatives (KM). One of the KM initiatives in health care sector is virtual communities of practice (VCoPs). But the effectiveness of its contribution towards the well publicized failure of numerous KM initiatives is questioned by many researchers. In health care sectors Virtual Community of Practice is one of the KM initiatives practiced where practitioners conduct discussions and share experience online. Presently, there is no overall or widely accepted framework that addresses the important aspects of KM to measure the KMS success in health care sector particularly virtual communities in KMS, reflecting the need to build a successful VCoPs model. Basically, VCoPs depends on the interaction between practitioners through the information and communication technologies (ICT). Past researches have identified the technological and social psychological features as some of the key factors for the success of VCoPs. This article reports on a study that proposes a multidimensional VCoPs success model based on the information systems (IS) success theories which focuses on the social psychological perspective. This study adopts the theory of planned behavior (TPB) combined with other social psychological factors derived from the literature. From the technological perspective, the study adopts the DeLone and McLean IS success model as well as the technology acceptance model (TAM). However, technological and social psychological factors are showing a causal chain starting with beliefs and main system's characteristics to expectations about usage and value of the VCoPs. The model is developed to give initial insights to potential factors affecting VCoPs success and effectiveness in health care sector.

Original languageEnglish
Title of host publication2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011
Pages306-312
Number of pages7
DOIs
Publication statusPublished - 2011
Event2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011 - Putrajaya
Duration: 28 Jun 201129 Jun 2011

Other

Other2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011
CityPutrajaya
Period28/6/1129/6/11

Fingerprint

Knowledge management
Health care
Information systems
Bioelectric potentials
System theory
Communication

Keywords

  • health care sector
  • knowledge management initiatives
  • knowledge management system
  • virtual communities of practice success

ASJC Scopus subject areas

  • Computational Theory and Mathematics
  • Information Systems

Cite this

Alali, H., & Salim, J. (2011). Information system success and acceptance theories: Towards developing a "virtual communities of practice" success model. In 2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011 (pp. 306-312). [5995807] https://doi.org/10.1109/STAIR.2011.5995807

Information system success and acceptance theories : Towards developing a "virtual communities of practice" success model. / Alali, Haitham; Salim, Juhana.

2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011. 2011. p. 306-312 5995807.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Alali, H & Salim, J 2011, Information system success and acceptance theories: Towards developing a "virtual communities of practice" success model. in 2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011., 5995807, pp. 306-312, 2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011, Putrajaya, 28/6/11. https://doi.org/10.1109/STAIR.2011.5995807
Alali H, Salim J. Information system success and acceptance theories: Towards developing a "virtual communities of practice" success model. In 2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011. 2011. p. 306-312. 5995807 https://doi.org/10.1109/STAIR.2011.5995807
Alali, Haitham ; Salim, Juhana. / Information system success and acceptance theories : Towards developing a "virtual communities of practice" success model. 2011 International Conference on Semantic Technology and Information Retrieval, STAIR 2011. 2011. pp. 306-312
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