Hikmas

Cultural behavioural and ontology based approach towards a holistic knowledge management system design

Juhana Salim, Nurul Rafidza Muhamad Rashid, Yazrina Yahya, Abdul Razak Hamdan, Aziz Deraman, Mohd Shahizan Othman, Hazilah Mohd Amin, Akmal Aris

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

This paper discusses the Holistic Knowledge Management System design which is based on culture, behavioural and ontology approach that addresses the need to support a better management of the tacit and explicit knowledge, learning processes, knowledge creation, sharing and transfer; and continuous learning. The Cultural Behaviour concept models some characteristics of users interacting with a knowledge management system and acknowledges the behaviour of users in the system that can be associated with incentives so that users are willing to share their knowledge and be active in the system. The framework designed focuses on three features, i.e. the cultural behaviour of people in the organization, incentives system and technical system. Detailed analysis was conducted on the cultural behavioural perspectives of users based on existing cultural practiced in the organization and factors that can motivate staff to share knowledge through the KM system was also looked at. Based on the analysis performed, it was discovered that the behaviour of KM users may be influenced by the technical system. From the technical system, the behaviour of users can be identified and the system rewards a form of incentive to staff that share knowledge. The methodology in developing this system involves identifying KM initiatives towards developing methodologies to convert tacit knowledge into explicit knowledge that can be codified, captured, stored, transmitted, used and be acted on by others. The knowledge system architecture proposed gives emphasis on the three main components namely the people, process and technology. The architecture designed had focused on the interaction between employees in the organisation through the use of the platform provided in the Internal Generated Repository (IGR), and the User Profile Editor knowledge warehouse (External Knowledge Acquisition and Environmental Scanning) that enables access to internal and external repositories, infrastructure provided and the enabling environment (Knowledge Maintenance subsystem and Knowledge Manipulation) Knowledge Management System Design.

Original languageEnglish
Title of host publicationInnovation and Knowledge Management in Twin Track Economies Challenges and Solutions - Proceedings of the 11th International Business Information Management Association Conference, IBIMA 2009
PublisherInternational Business Information Management Association, IBIMA
Pages376-382
Number of pages7
Volume1-3
Publication statusPublished - 2009
Event11th International Business Information Management Association Conference, IBIMA 2009 - Cairo
Duration: 4 Jan 20096 Jan 2009

Other

Other11th International Business Information Management Association Conference, IBIMA 2009
CityCairo
Period4/1/096/1/09

Fingerprint

Knowledge management
Ontology
Systems analysis
Knowledge acquisition
Warehouses
Personnel
Scanning
Knowledge management systems
System design

Keywords

  • Cultural behavioural perspectives
  • Knowledge management system
  • Ontology

ASJC Scopus subject areas

  • Business and International Management
  • Management Information Systems
  • Information Systems and Management

Cite this

Salim, J., Rashid, N. R. M., Yahya, Y., Hamdan, A. R., Deraman, A., Othman, M. S., ... Aris, A. (2009). Hikmas: Cultural behavioural and ontology based approach towards a holistic knowledge management system design. In Innovation and Knowledge Management in Twin Track Economies Challenges and Solutions - Proceedings of the 11th International Business Information Management Association Conference, IBIMA 2009 (Vol. 1-3, pp. 376-382). International Business Information Management Association, IBIMA.

Hikmas : Cultural behavioural and ontology based approach towards a holistic knowledge management system design. / Salim, Juhana; Rashid, Nurul Rafidza Muhamad; Yahya, Yazrina; Hamdan, Abdul Razak; Deraman, Aziz; Othman, Mohd Shahizan; Mohd Amin, Hazilah; Aris, Akmal.

Innovation and Knowledge Management in Twin Track Economies Challenges and Solutions - Proceedings of the 11th International Business Information Management Association Conference, IBIMA 2009. Vol. 1-3 International Business Information Management Association, IBIMA, 2009. p. 376-382.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Salim, J, Rashid, NRM, Yahya, Y, Hamdan, AR, Deraman, A, Othman, MS, Mohd Amin, H & Aris, A 2009, Hikmas: Cultural behavioural and ontology based approach towards a holistic knowledge management system design. in Innovation and Knowledge Management in Twin Track Economies Challenges and Solutions - Proceedings of the 11th International Business Information Management Association Conference, IBIMA 2009. vol. 1-3, International Business Information Management Association, IBIMA, pp. 376-382, 11th International Business Information Management Association Conference, IBIMA 2009, Cairo, 4/1/09.
Salim J, Rashid NRM, Yahya Y, Hamdan AR, Deraman A, Othman MS et al. Hikmas: Cultural behavioural and ontology based approach towards a holistic knowledge management system design. In Innovation and Knowledge Management in Twin Track Economies Challenges and Solutions - Proceedings of the 11th International Business Information Management Association Conference, IBIMA 2009. Vol. 1-3. International Business Information Management Association, IBIMA. 2009. p. 376-382
Salim, Juhana ; Rashid, Nurul Rafidza Muhamad ; Yahya, Yazrina ; Hamdan, Abdul Razak ; Deraman, Aziz ; Othman, Mohd Shahizan ; Mohd Amin, Hazilah ; Aris, Akmal. / Hikmas : Cultural behavioural and ontology based approach towards a holistic knowledge management system design. Innovation and Knowledge Management in Twin Track Economies Challenges and Solutions - Proceedings of the 11th International Business Information Management Association Conference, IBIMA 2009. Vol. 1-3 International Business Information Management Association, IBIMA, 2009. pp. 376-382
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