From face - To - Face to cyber mode: Life-long learning in counseling for all

Amla Salleh, Ramlan Hamzah, Norizah @ Norazah Mohd Nordin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Although numerous studies have explored the availability of online counseling, studies on how the intervention is implemented are almost non-existent. The paper reports a qualitative study on the dynamic of cybercounseling process using e-mail mode. Seven qualified counselors and 67 clients volunteered to participate in the study. Data was collected using focus group and individual interviews with participating counselors, 280 e-mail interactions, counselor's journals, and memos. Document analysis method was used to identify themes. Using Nvivo program, data analysis produced five major themes or domains identified as, i) Cybercounseling process ii) Cybercounseling skills, iii) Cybercounseling approach, iv) Cybercounseling ethics and, v) Cybercounseling limitations. Although the findings support the usefulness of cybercounseling modality, more studies are recommended to address the issue of the quality and cybercounseling relationship with the security of cyber counseling communication.

Original languageEnglish
Title of host publicationProceedings of the WSEAS/IASME International Conference on Educational Technologies
Pages124-128
Number of pages5
Publication statusPublished - 2011
Event7th WSEAS/IASME International Conference on Educational Technologies, EDUTE'11 - Iasi
Duration: 1 Jul 20113 Jul 2011

Other

Other7th WSEAS/IASME International Conference on Educational Technologies, EDUTE'11
CityIasi
Period1/7/113/7/11

Fingerprint

counselor
counseling
e-mail
learning
document analysis
data analysis
moral philosophy
communication
interaction
interview
Group

Keywords

  • Cybercounseling
  • Cybercounseling counseling process
  • Cybercounseling ethics
  • Face-to-face mode
  • School counselors

ASJC Scopus subject areas

  • Education

Cite this

Salleh, A., Hamzah, R., & Mohd Nordin, N. . N. (2011). From face - To - Face to cyber mode: Life-long learning in counseling for all. In Proceedings of the WSEAS/IASME International Conference on Educational Technologies (pp. 124-128)

From face - To - Face to cyber mode : Life-long learning in counseling for all. / Salleh, Amla; Hamzah, Ramlan; Mohd Nordin, Norizah @ Norazah.

Proceedings of the WSEAS/IASME International Conference on Educational Technologies. 2011. p. 124-128.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Salleh, A, Hamzah, R & Mohd Nordin, NN 2011, From face - To - Face to cyber mode: Life-long learning in counseling for all. in Proceedings of the WSEAS/IASME International Conference on Educational Technologies. pp. 124-128, 7th WSEAS/IASME International Conference on Educational Technologies, EDUTE'11, Iasi, 1/7/11.
Salleh A, Hamzah R, Mohd Nordin NN. From face - To - Face to cyber mode: Life-long learning in counseling for all. In Proceedings of the WSEAS/IASME International Conference on Educational Technologies. 2011. p. 124-128
Salleh, Amla ; Hamzah, Ramlan ; Mohd Nordin, Norizah @ Norazah. / From face - To - Face to cyber mode : Life-long learning in counseling for all. Proceedings of the WSEAS/IASME International Conference on Educational Technologies. 2011. pp. 124-128
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